Exam 7: E-Business

A high percentage of ____ transactions take place between companies that supply parts and components (Original Equipment Manufacturers)and the companies that sell the final product.

At last count,businesses and citizens spent approximately less than 2 billion hours and $150 billion filling out paperwork and complying with government regulations.

What is e-government?

Magnetic stripe processing takes longer than an equivalent smart card transaction.

The American Customer Satisfaction Index (ACSI)E-Government Satisfaction Index for 2007 showed that user satisfaction with government Web sites increased for the third straight year.

It is estimated that over ____________________ percent of consumers returning a product purchased online to a store will purchase another item while they are in the store.

____ is the buying and selling of goods and/or services using a mobile device such as a cell phone,smartphone,PDA,or other such device.

Authorized purchasers within a manufacturing firm use the catalog created by e-procurement software to identify needed products and services.

____ is a term describing changes in technology and Web site design to enhance information sharing,collaboration,and functionality on the Web.

Simple e-procurement systems can support the use of negotiated prices for the purchase of goods and services.

Major corporations typically do not spend more than $100 million to create their online retail Web site.

Discuss what e-procurement software can do for a company.

Customer ____________________ are private stores that offer additional customer services beyond simply placing an order.

____ software can automate key functions of the purchasing process including creating,reviewing,and approving purchase orders and transmitting these purchase orders electronically to the supplier.

____ e-business is the exchange of goods and services between business organizations and individual consumers.

It is estimated that roughly ____ percent of the content available on the Web today is in English.

Access to a(n)____________________ requires that the buyer enter a company identification code and password to make a purchase from a selection of products at pre-negotiated prices.

Organizations that do business over multiple channels often have difficulty seeing the entire scope of their business.

The most commonly used protocol for Web security is the ____.

Because a Web site is open 24 hours a day,many online customers expect to be able to receive customer service at any time of the day or night.