Question 1

How do workplace friendships develop?

Accepted Answer

* Initial development: Through proximity,sharing tasks,sharing a similar life event,or perceiving similar interests.
* Development: Similar to how a regular friendship develops-easier and more flexible communication,increased self-disclosing,more frequent interactions,more socializing,and increased discussion of both work and non-work topics.
* Workplace friendships may be limited to a specific context; for example,a shared project.When it ends,so does the friendship.

Question 2

The three basic dimensions of the circumplex model of family interaction are

Accepted Answer

A)  adaptability, cohesion, and communication. 
B)  adaptability, communication, and values. 
C)  communication, structure, and adaptability. 
D)  structure, cohesion, and values. 
A)  adaptability, cohesion, and communication. 
B)  adaptability, communication, and values. 
C)  communication, structure, and adaptability. 
D)  structure, cohesion, and values. A

Question 3

Which of the following is NOT an example of how workplace friendships develop?

Accepted Answer

A)  similarity in age and status 
B)  similar interests 
C)  sharing tasks 
D)  proximity 
A)  similarity in age and status 
B)  similar interests 
C)  sharing tasks 
D)  proximity A

Question 4

Which skill for improving family communication is involved when family members nurture one another,express confirming messages,and take a genuine interest in each person's unique contributions to the family?

Accepted Answer

A)  Take time to talk about relationships and feelings. 
B)  Listen actively and clarify the meaning of messages. 
C)  Support and encourage one another. 
D)  Use productive strategies for managing conflict, stress, and change. 
A)  Take time to talk about relationships and feelings. 
B)  Listen actively and clarify the meaning of messages. 
C)  Support and encourage one another. 
D)  Use productive strategies for managing conflict, stress, and change.

Question 5

Match the terms below with the examples.
-"Quality circles," or groups of employees who meet on a regular basis.

Accepted Answer

A) upward communication 
B) quid pro quo 
C) sexual harassment 
D) downward communication 
E) hostile environment
F)horizontal communication
G)outward communication 
A) upward communication 
B) quid pro quo 
C) sexual harassment 
D) downward communication 
E) hostile environment
F)horizontal communication
G)outward communication

Question 6

Families with high conversation orientation and low conformity orientation are referred to as

Accepted Answer

A)  consensual. 
B)  laissez-faire. 
C)  pluralistic. 
D)  protective. 
A)  consensual. 
B)  laissez-faire. 
C)  pluralistic. 
D)  protective.

Question 7

Which skill for improving family communication is involved when family members schedule discussions,acknowledge the other's viewpoint before presenting their own,and communicate non-defensively?

Accepted Answer

A)  Take time to talk about relationships and feelings. 
B)  Listen actively and clarify the meaning of messages. 
C)  Support and encourage one another. 
D)  Use productive strategies for managing conflict, stress, and change. 
A)  Take time to talk about relationships and feelings. 
B)  Listen actively and clarify the meaning of messages. 
C)  Support and encourage one another. 
D)  Use productive strategies for managing conflict, stress, and change.

Question 8

Referring to a company you currently work for or have worked for in the past,discuss the effectiveness of its upward,downward,and horizontal communication.

Accepted Answer

Answers will vary,but should contain the

Question 9

Sarah and Connor live with their biological parents.This type of family would be called a(n)

Accepted Answer

A)  natural family. 
B)  blended family. 
C)  extended family. 
D)  single-parent family. 
A)  natural family. 
B)  blended family. 
C)  extended family. 
D)  single-parent family.

Question 10

Which of the following is NOT a way that your parents have affected your interpersonal communication development?

Accepted Answer

A)  through interaction 
B)  through instruction 
C)  through observation 
D)  through motivation 
A)  through interaction 
B)  through instruction 
C)  through observation 
D)  through motivation

Question 11

The Pelz effect research finds that

Accepted Answer

A)  subordinates were more satisfied in their jobs when they felt their immediate supervisor had influence on decisions made at higher levels. 
B)  subordinates prefer supervisors who treat them as equals. 
C)  subordinates distrust supervisors who have personal relationships with other subordinates. 
D)  subordinates are more likely to follow the direction of a supervisor who leads by example rather than by edict. 
A)  subordinates were more satisfied in their jobs when they felt their immediate supervisor had influence on decisions made at higher levels. 
B)  subordinates prefer supervisors who treat them as equals. 
C)  subordinates distrust supervisors who have personal relationships with other subordinates. 
D)  subordinates are more likely to follow the direction of a supervisor who leads by example rather than by edict.

Question 12

A marketing manager communicating with customers about a new product line is an example of which type of workplace communication?

Accepted Answer

A)  upward 
B)  downward 
C)  horizontal 
D)  outward 
A)  upward 
B)  downward 
C)  horizontal 
D)  outward

Question 13

When a supervisor uses his or her power as a boss to gain sexual favours in exchange for something the employee wants,it is called

Accepted Answer

A)  quid pro quo. 
B)  creating a hostile environment. 
C)  dating. 
D)  the Pelz effect. 
A)  quid pro quo. 
B)  creating a hostile environment. 
C)  dating. 
D)  the Pelz effect.

Question 14

Being supportive,open,and other-oriented are all

Accepted Answer

A)  recommended behaviours for managers. 
B)  ways to manipulate superiors. 
C)  strategies used by individuals who quickly climb corporate ladders. 
D)  ways to manage up. 
A)  recommended behaviours for managers. 
B)  ways to manipulate superiors. 
C)  strategies used by individuals who quickly climb corporate ladders. 
D)  ways to manage up.

Question 15

The family in which you were raised,no matter what type,is your

Accepted Answer

A)  natural family. 
B)  extended family. 
C)  family of origin. 
D)  single-parent family. 
A)  natural family. 
B)  extended family. 
C)  family of origin. 
D)  single-parent family.

Question 16

Janice has filed a sexual harassment claim against her boss.She accuses him of demanding sex in return for his approval of her promotion.What is this type of sexual harassment called?

Accepted Answer

A)  ad hominem 
B)  hostile environment 
C)  post hoc ergo propter hoc 
D)  quid pro quo 
A)  ad hominem 
B)  hostile environment 
C)  post hoc ergo propter hoc 
D)  quid pro quo

Question 17

Identify the type of family in which you were raised according to the definitions in your textbook.

Accepted Answer

The text describes four basic types of f

Question 18

Match the example on the left with the term on the right.
-Bill and Nada have been married for five years and live with Bill's son from a previous marriage.

Accepted Answer

A) natural family 
B) single-parent family 
C) extended family 
D) blended family 
A) natural family 
B) single-parent family 
C) extended family 
D) blended family

Question 19

Downward communication is

Accepted Answer

A)  the flow of information from those higher up in an organization to those of lower rank. 
B)  the flow of information to those outside the organization. 
C)  the flow of information between colleagues at the same level within an organization. 
D)  the flow of information from subordinates to superiors. 
A)  the flow of information from those higher up in an organization to those of lower rank. 
B)  the flow of information to those outside the organization. 
C)  the flow of information between colleagues at the same level within an organization. 
D)  the flow of information from subordinates to superiors.

Question 20

In the circumplex model of family interaction,the extent to which a family's traditions contribute to a sense of comfort is most likely to be measured as a function of

Accepted Answer

A)  adaptability. 
B)  cohesion. 
C)  communication. 
D)  values. 
A)  adaptability. 
B)  cohesion. 
C)  communication. 
D)  values.

How do workplace friendships develop?

The three basic dimensions of the circumplex model of family interaction are

Which of the following is NOT an example of how workplace friendships develop?

Which skill for improving family communication is involved when family members nurture one another,express confirming messages,and take a genuine interest in each person's unique contributions to the family?

Match the terms below with the examples. -"Quality circles," or groups of employees who meet on a regular basis.

Families with high conversation orientation and low conformity orientation are referred to as

Which skill for improving family communication is involved when family members schedule discussions,acknowledge the other's viewpoint before presenting their own,and communicate non-defensively?

Referring to a company you currently work for or have worked for in the past,discuss the effectiveness of its upward,downward,and horizontal communication.

Sarah and Connor live with their biological parents.This type of family would be called a(n)

Which of the following is NOT a way that your parents have affected your interpersonal communication development?

The Pelz effect research finds that

A marketing manager communicating with customers about a new product line is an example of which type of workplace communication?

When a supervisor uses his or her power as a boss to gain sexual favours in exchange for something the employee wants,it is called

Being supportive,open,and other-oriented are all

The family in which you were raised,no matter what type,is your

Janice has filed a sexual harassment claim against her boss.She accuses him of demanding sex in return for his approval of her promotion.What is this type of sexual harassment called?

Identify the type of family in which you were raised according to the definitions in your textbook.

Match the example on the left with the term on the right. -Bill and Nada have been married for five years and live with Bill's son from a previous marriage.

Downward communication is

In the circumplex model of family interaction,the extent to which a family's traditions contribute to a sense of comfort is most likely to be measured as a function of

Introduction to Interpersonal Communication

Interpersonal Communication and Self

Interpersonal Communication and Perception

Interpersonal Communication and Diversity: Adapting to Others

Listening and Responding Skills

Verbal Communication Skills

Nonverbal Communication Skills

Conflict Management Skills

Understanding Interpersonal Relationships

Managing Relationship Challenges

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Exam 11: Interpersonal Relationships at Home and at Work

How do workplace friendships develop?

The three basic dimensions of the circumplex model of family interaction are

Which of the following is NOT an example of how workplace friendships develop?

Which skill for improving family communication is involved when family members nurture one another,express confirming messages,and take a genuine interest in each person's unique contributions to the family?

Match the terms below with the examples. -"Quality circles," or groups of employees who meet on a regular basis.

Families with high conversation orientation and low conformity orientation are referred to as

Which skill for improving family communication is involved when family members schedule discussions,acknowledge the other's viewpoint before presenting their own,and communicate non-defensively?

Referring to a company you currently work for or have worked for in the past,discuss the effectiveness of its upward,downward,and horizontal communication.

Sarah and Connor live with their biological parents.This type of family would be called a(n)

Which of the following is NOT a way that your parents have affected your interpersonal communication development?

The Pelz effect research finds that

A marketing manager communicating with customers about a new product line is an example of which type of workplace communication?

When a supervisor uses his or her power as a boss to gain sexual favours in exchange for something the employee wants,it is called

Being supportive,open,and other-oriented are all

The family in which you were raised,no matter what type,is your

Janice has filed a sexual harassment claim against her boss.She accuses him of demanding sex in return for his approval of her promotion.What is this type of sexual harassment called?

Identify the type of family in which you were raised according to the definitions in your textbook.

Match the example on the left with the term on the right. -Bill and Nada have been married for five years and live with Bill's son from a previous marriage.

Downward communication is

In the circumplex model of family interaction,the extent to which a family's traditions contribute to a sense of comfort is most likely to be measured as a function of

Introduction to Interpersonal Communication

Interpersonal Communication and Self

Interpersonal Communication and Perception

Interpersonal Communication and Diversity: Adapting to Others

Listening and Responding Skills

Verbal Communication Skills

Nonverbal Communication Skills

Conflict Management Skills

Understanding Interpersonal Relationships

Managing Relationship Challenges

Filters