Question 1

Which skill for improving family communication is involved when family members ask follow-up questions and reflect content and feelings?

Accepted Answer

A)  Take time to talk about relationships and feelings. 
B)  Listen actively and clarify the meaning of messages. 
C)  Support and encourage one another. 
D)  Use productive strategies for managing conflict, stress, and change. 
A)  Take time to talk about relationships and feelings. 
B)  Listen actively and clarify the meaning of messages. 
C)  Support and encourage one another. 
D)  Use productive strategies for managing conflict, stress, and change.

Question 2

Briefly describe upward,downward,horizontal,and outward communication in organizations.

Accepted Answer

* Upward communication is information th

Question 3

Abdul,his parents,his grandmother,and his uncle Hassid all live together.This type of family would be called a(n)

Accepted Answer

A)  natural family. 
B)  blended family. 
C)  extended family. 
D)  family of origin. 
A)  natural family. 
B)  blended family. 
C)  extended family. 
D)  family of origin.

Question 4

Raymond has some important and time-sensitive information to pass along to his subordinates.Which of the following methods would be the best way to communicate with his subordinates?

Accepted Answer

A)  email 
B)  written memos 
C)  face-to-face with written follow-up 
D)  written memos with oral follow-ups 
A)  email 
B)  written memos 
C)  face-to-face with written follow-up 
D)  written memos with oral follow-ups

Question 5

Several women in the parts department are making a claim of sexual harassment against the parts manager.They claim he does nothing about the nude photographs of women hanging on the wall or the sexist remarks made by their male co-workers.They argue that he is allowing a situation to occur that is demeaning and offensive.What type of sexual harassment is this?

Accepted Answer

A)  quid pro quo 
B)  hostile environment 
C)  sexual aggravation 
D)  sexual predation 
A)  quid pro quo 
B)  hostile environment 
C)  sexual aggravation 
D)  sexual predation

Question 6

Which direction of communication enhances teamwork and allows a work group to develop a certain degree of independence?

Accepted Answer

A)  outward communication 
B)  upward communication 
C)  downward communication 
D)  horizontal communication 
A)  outward communication 
B)  upward communication 
C)  downward communication 
D)  horizontal communication

Question 7

The range of adaptability of the circumplex model of family systems is

Accepted Answer

A)  enmeshed to disengaged. 
B)  chaotic to rigid. 
C)  disengaged to chaotic. 
D)  balanced to extreme. 
A)  enmeshed to disengaged. 
B)  chaotic to rigid. 
C)  disengaged to chaotic. 
D)  balanced to extreme.

Question 8

The emotional bonding and feelings of togetherness that families experience refers to which component of the circumplex model of family systems?

Accepted Answer

A)  adaptability 
B)  cohesion 
C)  role expectations 
D)  communication 
A)  adaptability 
B)  cohesion 
C)  role expectations 
D)  communication

Question 9

Which of the following is NOT an example of a fundamental skill needed as a base for success in the workplace?

Accepted Answer

A)  ability to work with a team 
B)  ability to make decisions with others 
C)  ability to manage others 
D)  ability to communicate 
A)  ability to work with a team 
B)  ability to make decisions with others 
C)  ability to manage others 
D)  ability to communicate

Question 10

Virginia Satir found that members' sense of self-worth is high and communication is direct in

Accepted Answer

A)  natural families. 
B)  blended families. 
C)  healthy families. 
D)  extended families. 
A)  natural families. 
B)  blended families. 
C)  healthy families. 
D)  extended families.

Question 11

Upward communication involves

Accepted Answer

A)  communication flowing from superior to subordinates. 
B)  communication among colleagues at the same level within an organization. 
C)  communication flowing from subordinates to superiors. 
D)  communication flowing to those outside an organization. 
A)  communication flowing from superior to subordinates. 
B)  communication among colleagues at the same level within an organization. 
C)  communication flowing from subordinates to superiors. 
D)  communication flowing to those outside an organization.

Question 12

Match the terms below with the examples.
-Inappropriate behaviour in the workplace that results in discomfort and/or interference with the job.

Accepted Answer

A) upward communication 
B) quid pro quo 
C) sexual harassment 
D) downward communication 
E) hostile environment
F)horizontal communication
G)outward communication 
A) upward communication 
B) quid pro quo 
C) sexual harassment 
D) downward communication 
E) hostile environment
F)horizontal communication
G)outward communication

Question 13

During which stage of sibling relationships are sibling interactions likely to become voluntary and intermittent?

Accepted Answer

A)  infancy 
B)  late adulthood 
C)  childhood 
D)  early and middle adulthood 
A)  infancy 
B)  late adulthood 
C)  childhood 
D)  early and middle adulthood

Question 14

According to the circumplex model of interaction,families that are better able to adapt to changing circumstances and manage stressful periods are

Accepted Answer

A)  functioning with balanced levels of cohesion and adaptability. 
B)  chaotically enmeshed. 
C)  enmeshed. 
D)  rigidly disengaged. 
A)  functioning with balanced levels of cohesion and adaptability. 
B)  chaotically enmeshed. 
C)  enmeshed. 
D)  rigidly disengaged.

Question 15

Which of the following is the least effective or useful method to end a friendship at work?

Accepted Answer

A)  Nonverbally distance yourself from the other. 
B)  Avoid socializing outside the workplace. 
C)  Keep all conversations focused on work topics. 
D)  Escalate the cost of maintaining the friendship. 
A)  Nonverbally distance yourself from the other. 
B)  Avoid socializing outside the workplace. 
C)  Keep all conversations focused on work topics. 
D)  Escalate the cost of maintaining the friendship.

Question 16

Upward communication

Accepted Answer

A)  is widely practiced and is the norm in most major corporations. 
B)  is perceived as low risk; there is no need to fear any employment repercussions. 
C)  is unlimited, even when managers stayed holed up in offices. 
D)  helps managers deal quickly with problems. 
A)  is widely practiced and is the norm in most major corporations. 
B)  is perceived as low risk; there is no need to fear any employment repercussions. 
C)  is unlimited, even when managers stayed holed up in offices. 
D)  helps managers deal quickly with problems.

Question 17

Which dimension of the circumplex model of family interaction is characterized by emotional bonding and feelings of togetherness?

Accepted Answer

A)  adaptability 
B)  cohesion 
C)  structure 
D)  communication 
A)  adaptability 
B)  cohesion 
C)  structure 
D)  communication

Question 18

Communication with customers is an example of

Accepted Answer

A)  upward communication. 
B)  outward communication. 
C)  downward communication. 
D)  horizontal communication. 
A)  upward communication. 
B)  outward communication. 
C)  downward communication. 
D)  horizontal communication.

Question 19

The family communication patterns model is based on the idea that communication in families can be described in terms of

Accepted Answer

A)  the level of conversation and the level of conformity. 
B)  the level of obedience and the level of conflict. 
C)  the level of conflict and the level of conversation. 
D)  the level of conversation and the level of obedience. 
A)  the level of conversation and the level of conformity. 
B)  the level of obedience and the level of conflict. 
C)  the level of conflict and the level of conversation. 
D)  the level of conversation and the level of obedience.

Question 20

Chang's divorced father married Sarah's divorced mother.They all live in the same house.This type of family would be called a(n)

Accepted Answer

A)  natural family. 
B)  blended family. 
C)  extended family. 
D)  family of origin. 
A)  natural family. 
B)  blended family. 
C)  extended family. 
D)  family of origin.

Which skill for improving family communication is involved when family members ask follow-up questions and reflect content and feelings?

Briefly describe upward,downward,horizontal,and outward communication in organizations.

Abdul,his parents,his grandmother,and his uncle Hassid all live together.This type of family would be called a(n)

Raymond has some important and time-sensitive information to pass along to his subordinates.Which of the following methods would be the best way to communicate with his subordinates?

Which direction of communication enhances teamwork and allows a work group to develop a certain degree of independence?

The range of adaptability of the circumplex model of family systems is

The emotional bonding and feelings of togetherness that families experience refers to which component of the circumplex model of family systems?

Which of the following is NOT an example of a fundamental skill needed as a base for success in the workplace?

Virginia Satir found that members' sense of self-worth is high and communication is direct in

Upward communication involves

Match the terms below with the examples. -Inappropriate behaviour in the workplace that results in discomfort and/or interference with the job.

During which stage of sibling relationships are sibling interactions likely to become voluntary and intermittent?

According to the circumplex model of interaction,families that are better able to adapt to changing circumstances and manage stressful periods are

Which of the following is the least effective or useful method to end a friendship at work?

Upward communication

Which dimension of the circumplex model of family interaction is characterized by emotional bonding and feelings of togetherness?

Communication with customers is an example of

The family communication patterns model is based on the idea that communication in families can be described in terms of

Chang's divorced father married Sarah's divorced mother.They all live in the same house.This type of family would be called a(n)

Introduction to Interpersonal Communication

Interpersonal Communication and Self

Interpersonal Communication and Perception

Interpersonal Communication and Diversity: Adapting to Others

Listening and Responding Skills

Verbal Communication Skills

Nonverbal Communication Skills

Conflict Management Skills

Understanding Interpersonal Relationships

Managing Relationship Challenges

Filters

Exam 11: Interpersonal Relationships at Home and at Work

Which skill for improving family communication is involved when family members ask follow-up questions and reflect content and feelings?

Briefly describe upward,downward,horizontal,and outward communication in organizations.

Abdul,his parents,his grandmother,and his uncle Hassid all live together.This type of family would be called a(n)

Raymond has some important and time-sensitive information to pass along to his subordinates.Which of the following methods would be the best way to communicate with his subordinates?

Which direction of communication enhances teamwork and allows a work group to develop a certain degree of independence?

The range of adaptability of the circumplex model of family systems is

The emotional bonding and feelings of togetherness that families experience refers to which component of the circumplex model of family systems?

Which of the following is NOT an example of a fundamental skill needed as a base for success in the workplace?

Virginia Satir found that members' sense of self-worth is high and communication is direct in

Upward communication involves

Match the terms below with the examples. -Inappropriate behaviour in the workplace that results in discomfort and/or interference with the job.

During which stage of sibling relationships are sibling interactions likely to become voluntary and intermittent?

According to the circumplex model of interaction,families that are better able to adapt to changing circumstances and manage stressful periods are

Which of the following is the least effective or useful method to end a friendship at work?

Upward communication

Which dimension of the circumplex model of family interaction is characterized by emotional bonding and feelings of togetherness?

Communication with customers is an example of

The family communication patterns model is based on the idea that communication in families can be described in terms of

Chang's divorced father married Sarah's divorced mother.They all live in the same house.This type of family would be called a(n)

Introduction to Interpersonal Communication

Interpersonal Communication and Self

Interpersonal Communication and Perception

Interpersonal Communication and Diversity: Adapting to Others

Listening and Responding Skills

Verbal Communication Skills

Nonverbal Communication Skills

Conflict Management Skills

Understanding Interpersonal Relationships

Managing Relationship Challenges

Filters