Question 1

Depression is the most commonly diagnosed mental illness.What percentage of the population is estimated to suffer from depression?

Accepted Answer

A)  20% 
B)  15% 
C)  5% 
D)  40% 
A)  20% 
B)  15% 
C)  5% 
D)  40%

Question 2

Kelvin and Meghan are trying to decide which colour to paint their living room.As part of their decision,they discuss the merits of their choices and how well they will match the furniture and the style of the house.In which form of communication are they most likely engaging?

Accepted Answer

A)  small group communication 
B)  interpersonal communication 
C)  impersonal communication 
D)  intrapersonal communication 
A)  small group communication 
B)  interpersonal communication 
C)  impersonal communication 
D)  intrapersonal communication

Question 3

Give an example that illustrates the difference between literal and psychological noise and explain.

Accepted Answer

If you were studying for a test,literal

Question 4

When we interpret words or unspoken signals,we are

Accepted Answer

A)  decoding. 
B)  filtering. 
C)  transmitting. 
D)  encoding. 
A)  decoding. 
B)  filtering. 
C)  transmitting. 
D)  encoding.

Question 5

For most scholars today,which view of communication is considered the most realistic?

Accepted Answer

A)  action model 
B)  transactional model 
C)  Shannon-Weaver model 
D)  interactional model 
A)  action model 
B)  transactional model 
C)  Shannon-Weaver model 
D)  interactional model

Question 6

Channels correspond to your

Accepted Answer

A)  signals. 
B)  senses. 
C)  receivers. 
D)  noise source. 
A)  signals. 
B)  senses. 
C)  receivers. 
D)  noise source.

Question 7

Apply the helical model to explain interpersonal communication.

Accepted Answer

Interpersonal communication never loops

Question 8

Which of the following is defined,in the broadest sense,as "the process of acting upon information?"

Accepted Answer

A)  human communication 
B)  interpersonal communication 
C)  communication 
D)  impersonal communication 
A)  human communication 
B)  interpersonal communication 
C)  communication 
D)  impersonal communication

Question 9

Compare and contrast communication as action,interaction,and transaction.

Accepted Answer

Human communication as action: message t

Question 10

Using a cell phone or the Internet to communicate with others is referred to as

Accepted Answer

A)  electronically mediated communication. 
B)  electronic interpersonal communication. 
C)  information-age interpersonal communication. 
D)  impersonal communication. 
A)  electronically mediated communication. 
B)  electronic interpersonal communication. 
C)  information-age interpersonal communication. 
D)  impersonal communication.

Question 11

What distinguishes the communication-as-transaction model from the other two models?

Accepted Answer

A)  It was the first model to be developed. 
B)  All the interaction is simultaneous. 
C)  It considers the context and culture of the individuals. 
D)  It can be applied to hearing and visually impaired individuals. 
A)  It was the first model to be developed. 
B)  All the interaction is simultaneous. 
C)  It considers the context and culture of the individuals. 
D)  It can be applied to hearing and visually impaired individuals.

Question 12

Match the approaches to improve interpersonal communication with the definitions.
-Offer choices,establish trust,and reduce barriers to interpersonal communication.

Accepted Answer

A) Become knowledgeable 
B) Become skilled 
C) Become motivated 
D) Become adaptable 
E) Become ethical
F)Become other-oriented 
A) Become knowledgeable 
B) Become skilled 
C) Become motivated 
D) Become adaptable 
E) Become ethical
F)Become other-oriented

Question 13

A self-focused communicator is one who

Accepted Answer

A)  creates messages without considering the thoughts and feelings of the person who is listening. 
B)  creates messages intended only to make himself or herself look good. 
C)  wishes to control the communication. 
D)  believes that his or her own method of communication is the best one. 
A)  creates messages without considering the thoughts and feelings of the person who is listening. 
B)  creates messages intended only to make himself or herself look good. 
C)  wishes to control the communication. 
D)  believes that his or her own method of communication is the best one.

Question 14

What kind of communication occurs when we treat people as objects,or when we respond to their roles rather than to them as unique persons?

Accepted Answer

A)  human communication 
B)  interpersonal communication 
C)  impersonal communication 
D)  intercultural communication 
A)  human communication 
B)  interpersonal communication 
C)  impersonal communication 
D)  intercultural communication

Question 15

The message transfer model of communication portrays human communication as a

Accepted Answer

A)  revolving process. 
B)  linear process. 
C)  circular process. 
D)  helical process. 
A)  revolving process. 
B)  linear process. 
C)  circular process. 
D)  helical process.

Question 16

Jessica's best friend Helen has just moved from Toronto,Ontario to Montreal,Quebec.They keep in touch using their computers,which are equipped with webcams.When they chat they are using the ________ to communicate.

Accepted Answer

A)  olfactory channel 
B)  transmitters 
C)  tactile channel 
D)  auditory and visual channels 
A)  olfactory channel 
B)  transmitters 
C)  tactile channel 
D)  auditory and visual channels

Question 17

Use the four criteria of media richness theory to compare one-on-one,face-to-face communication with email communication.

Accepted Answer

*One-on-one,face-to-face communication i

Question 18

If you are honest,keep confidences,and consider the needs of others,you are more likely to make sure your message is

Accepted Answer

A)  important. 
B)  motivated. 
C)  ethical. 
D)  flexible. 
A)  important. 
B)  motivated. 
C)  ethical. 
D)  flexible.

Question 19

Discuss the five principles of interpersonal communication.

Accepted Answer

Interpersonal communication co

Question 20

Cues-filtered-out theory suggests that

Accepted Answer

A)  people use information they receive from others via electronic media to develop relationships. 
B)  the richness of a medium-based communication depends on the amount of emotional meaning it expresses. 
C)  electronically mediated relationships can involve mutual influence. 
D)  communication of emotions is restricted when people send messages to others via email because nonverbal cues such as facial expression and tone of voice are absent. 
A)  people use information they receive from others via electronic media to develop relationships. 
B)  the richness of a medium-based communication depends on the amount of emotional meaning it expresses. 
C)  electronically mediated relationships can involve mutual influence. 
D)  communication of emotions is restricted when people send messages to others via email because nonverbal cues such as facial expression and tone of voice are absent.

Depression is the most commonly diagnosed mental illness.What percentage of the population is estimated to suffer from depression?

Kelvin and Meghan are trying to decide which colour to paint their living room.As part of their decision,they discuss the merits of their choices and how well they will match the furniture and the style of the house.In which form of communication are they most likely engaging?

Give an example that illustrates the difference between literal and psychological noise and explain.

When we interpret words or unspoken signals,we are

For most scholars today,which view of communication is considered the most realistic?

Channels correspond to your

Apply the helical model to explain interpersonal communication.

Which of the following is defined,in the broadest sense,as "the process of acting upon information?"

Compare and contrast communication as action,interaction,and transaction.

Using a cell phone or the Internet to communicate with others is referred to as

What distinguishes the communication-as-transaction model from the other two models?

Match the approaches to improve interpersonal communication with the definitions. -Offer choices,establish trust,and reduce barriers to interpersonal communication.

A self-focused communicator is one who

What kind of communication occurs when we treat people as objects,or when we respond to their roles rather than to them as unique persons?

The message transfer model of communication portrays human communication as a

Jessica's best friend Helen has just moved from Toronto,Ontario to Montreal,Quebec.They keep in touch using their computers,which are equipped with webcams.When they chat they are using the ________ to communicate.

Use the four criteria of media richness theory to compare one-on-one,face-to-face communication with email communication.

If you are honest,keep confidences,and consider the needs of others,you are more likely to make sure your message is

Discuss the five principles of interpersonal communication.

Cues-filtered-out theory suggests that

Interpersonal Communication and Self

Interpersonal Communication and Perception

Interpersonal Communication and Diversity: Adapting to Others

Listening and Responding Skills

Verbal Communication Skills

Nonverbal Communication Skills

Conflict Management Skills

Understanding Interpersonal Relationships

Managing Relationship Challenges

Interpersonal Relationships at Home and at Work

Filters

Exam 1: Introduction to Interpersonal Communication

Depression is the most commonly diagnosed mental illness.What percentage of the population is estimated to suffer from depression?

Kelvin and Meghan are trying to decide which colour to paint their living room.As part of their decision,they discuss the merits of their choices and how well they will match the furniture and the style of the house.In which form of communication are they most likely engaging?

Give an example that illustrates the difference between literal and psychological noise and explain.

When we interpret words or unspoken signals,we are

For most scholars today,which view of communication is considered the most realistic?

Channels correspond to your

Apply the helical model to explain interpersonal communication.

Which of the following is defined,in the broadest sense,as "the process of acting upon information?"

Compare and contrast communication as action,interaction,and transaction.

Using a cell phone or the Internet to communicate with others is referred to as

What distinguishes the communication-as-transaction model from the other two models?

Match the approaches to improve interpersonal communication with the definitions. -Offer choices,establish trust,and reduce barriers to interpersonal communication.

A self-focused communicator is one who

What kind of communication occurs when we treat people as objects,or when we respond to their roles rather than to them as unique persons?

The message transfer model of communication portrays human communication as a

Jessica's best friend Helen has just moved from Toronto,Ontario to Montreal,Quebec.They keep in touch using their computers,which are equipped with webcams.When they chat they are using the ________ to communicate.

Use the four criteria of media richness theory to compare one-on-one,face-to-face communication with email communication.

If you are honest,keep confidences,and consider the needs of others,you are more likely to make sure your message is

Discuss the five principles of interpersonal communication.

Cues-filtered-out theory suggests that

Interpersonal Communication and Self

Interpersonal Communication and Perception

Interpersonal Communication and Diversity: Adapting to Others

Listening and Responding Skills

Verbal Communication Skills

Nonverbal Communication Skills

Conflict Management Skills

Understanding Interpersonal Relationships

Managing Relationship Challenges

Interpersonal Relationships at Home and at Work

Filters