Question 1

Identify the 3 types of interview question sequences discussed in the chapter and provide an example of when each type would be effectively used in an interview.

Accepted Answer

Tunnel, Funnel and Inverted funnel sequences. Several examples could be correct, as long as one starts general and open and moves toward narrower, closed questions; one starts with closed and narrow questions then moves towards more open and general questions; and one maintains a consistent level of questioning throughout.

Question 2

If illegal questions are asked during the interview process, you may need to seriously question whether the position and the employer are right for you.

Accepted Answer

A) True 
 B)False  True

Question 3

Unsuccessful interviewees tend to

Accepted Answer

A)  clearly articulate career goals 
B)  provide support for assertions 
C)  spend more time talking than successful interviewees 
D)  use little or no job related technical jargon 
A)  clearly articulate career goals 
B)  provide support for assertions 
C)  spend more time talking than successful interviewees 
D)  use little or no job related technical jargon D

Question 4

The purpose of the resume is to present credentials in a clear and concise manner.

Accepted Answer

A) True 
 B)False

Question 5

In the employment interview, the interviewer and interviewee both have specific responsibilities before during and after the interview.

Accepted Answer

A) True 
 B)False

Question 6

During the conclusion of an interview an interviewer should do which of the following:

Accepted Answer

A)  initiate the conclusion of the interview through a wrap-up signal 
B)  provide a brief summary of the interview 
C)  offer sincere thanks for participation in the interview 
D)  All of the above 
A)  initiate the conclusion of the interview through a wrap-up signal 
B)  provide a brief summary of the interview 
C)  offer sincere thanks for participation in the interview 
D)  All of the above

Question 7

__________________ questions are those that do not indicate a preferred response.

Accepted Answer

A)  Neutral 
B)  Closed 
C)  Probing 
D)  Mirror 
A)  Neutral 
B)  Closed 
C)  Probing 
D)  Mirror

Question 8

Reframing the interview means that any interview can help us learn, and therefore any interview can be successful.

Accepted Answer

A) True 
 B)False

Question 9

The purpose of the _________________ is to present credentials in a clear and concise manner.

Accepted Answer

The answer of The purpose of the _________________ is to...

Question 10

During the conclusion of an interview an interviewee should do which of the following:

Accepted Answer

A)  Think up a good closing question 
B)  Inquire about a schedule of future contact and decision making if not provided 
C)  Take the lead and finish the interview 
D)  All of the above 
A)  Think up a good closing question 
B)  Inquire about a schedule of future contact and decision making if not provided 
C)  Take the lead and finish the interview 
D)  All of the above

Question 11

Neutral questions are those that suggest to an interviewee a preferred way to respond.

Accepted Answer

A) True 
 B)False

Question 12

According to the book, in response to illegal questions asked during an employment interview you could respond appropriately with any of the following except:

Accepted Answer

A)  Claiming discrimination 
B)  A tactful refusal to answer 
C)  A direct but brief answer 
D)  A tactful inquiry as to why that information matters 
A)  Claiming discrimination 
B)  A tactful refusal to answer 
C)  A direct but brief answer 
D)  A tactful inquiry as to why that information matters

Question 13

During the employment interview, the interviewee has responsibilities.

Accepted Answer

A)  Before the interview 
B)  During the interview 
C)  After the interview 
D)  During all phases of the interview 
A)  Before the interview 
B)  During the interview 
C)  After the interview 
D)  During all phases of the interview

Question 14

_______________ questions are brief statements or words that urge an interviewee to continue or to elaborate on a response.

Accepted Answer

A)  Open 
B)  Closed 
C)  Probing 
D)  Mirror 
A)  Open 
B)  Closed 
C)  Probing 
D)  Mirror

Question 15

_______________________ interviews are those which are greatly controlled by the interviewer.

Accepted Answer

The answer of _______________________ interviews are those which are greatly...

Question 16

Successful interviewees do which of the following?

Accepted Answer

A)  speak loudly and confidently 
B)  use vocal variety 
C)  avoid nonfluencies 
D)  all of the above 
A)  speak loudly and confidently 
B)  use vocal variety 
C)  avoid nonfluencies 
D)  all of the above

Question 17

Which question pattern sequence begins with broad and open questions and moves toward more closed and narrow questions?

Accepted Answer

A)  Funnel sequence 
B)  Inverted Funnel sequence 
C)  Tunnel sequence 
D)  Tangent sequence 
A)  Funnel sequence 
B)  Inverted Funnel sequence 
C)  Tunnel sequence 
D)  Tangent sequence

Question 18

__________________ questions are those that signal a preferred response to the interviewee.

Accepted Answer

A)  Neutral 
B)  Leading 
C)  Mirror 
D)  Closed 
A)  Neutral 
B)  Leading 
C)  Mirror 
D)  Closed

Question 19

Adjusting the interview frames enable people to do which of the following?

Accepted Answer

A)  define a scenario 
B)  determine meaning 
C)  understand the roles and expectations of the participants 
D)  All of the above 
A)  define a scenario 
B)  determine meaning 
C)  understand the roles and expectations of the participants 
D)  All of the above

Question 20

Directive interviews are those in which control for the direction of the interview is primarily given to the interviewee.

Accepted Answer

A) True 
 B)False

Identify the 3 types of interview question sequences discussed in the chapter and provide an example of when each type would be effectively used in an interview.

If illegal questions are asked during the interview process, you may need to seriously question whether the position and the employer are right for you.

Unsuccessful interviewees tend to

The purpose of the resume is to present credentials in a clear and concise manner.

In the employment interview, the interviewer and interviewee both have specific responsibilities before during and after the interview.

During the conclusion of an interview an interviewer should do which of the following:

__________________ questions are those that do not indicate a preferred response.

Reframing the interview means that any interview can help us learn, and therefore any interview can be successful.

The purpose of the _________________ is to present credentials in a clear and concise manner.

During the conclusion of an interview an interviewee should do which of the following:

Neutral questions are those that suggest to an interviewee a preferred way to respond.

According to the book, in response to illegal questions asked during an employment interview you could respond appropriately with any of the following except:

During the employment interview, the interviewee has responsibilities.

_______________ questions are brief statements or words that urge an interviewee to continue or to elaborate on a response.

_______________________ interviews are those which are greatly controlled by the interviewer.

Successful interviewees do which of the following?

Which question pattern sequence begins with broad and open questions and moves toward more closed and narrow questions?

__________________ questions are those that signal a preferred response to the interviewee.

Adjusting the interview frames enable people to do which of the following?

Directive interviews are those in which control for the direction of the interview is primarily given to the interviewee.

An Overview of Everyday Communication

Verbal Communication

Nonverbal Communication

Listening

Identities and Perceptions

Talk and Interpersonal Relationships

Groups and Leaders

Culture and Communication

Technology in Everyday Life

Relational Uses and Understanding of Media

Preparing for a Public Presentation

Developing a Public Presentation

Relating Through Informative Speeches and Persuasive Speeches

Delivering a Public Presentation

Filters

Exam 15: Interviewing

Identify the 3 types of interview question sequences discussed in the chapter and provide an example of when each type would be effectively used in an interview.

If illegal questions are asked during the interview process, you may need to seriously question whether the position and the employer are right for you.

Unsuccessful interviewees tend to

The purpose of the resume is to present credentials in a clear and concise manner.

In the employment interview, the interviewer and interviewee both have specific responsibilities before during and after the interview.

During the conclusion of an interview an interviewer should do which of the following:

__________________ questions are those that do not indicate a preferred response.

Reframing the interview means that any interview can help us learn, and therefore any interview can be successful.

The purpose of the _________________ is to present credentials in a clear and concise manner.

During the conclusion of an interview an interviewee should do which of the following:

Neutral questions are those that suggest to an interviewee a preferred way to respond.

According to the book, in response to illegal questions asked during an employment interview you could respond appropriately with any of the following except:

During the employment interview, the interviewee has responsibilities.

_______________ questions are brief statements or words that urge an interviewee to continue or to elaborate on a response.

_______________________ interviews are those which are greatly controlled by the interviewer.

Successful interviewees do which of the following?

Which question pattern sequence begins with broad and open questions and moves toward more closed and narrow questions?

__________________ questions are those that signal a preferred response to the interviewee.

Adjusting the interview frames enable people to do which of the following?

Directive interviews are those in which control for the direction of the interview is primarily given to the interviewee.

An Overview of Everyday Communication

Verbal Communication

Nonverbal Communication

Listening

Identities and Perceptions

Talk and Interpersonal Relationships

Groups and Leaders

Culture and Communication

Technology in Everyday Life

Relational Uses and Understanding of Media

Preparing for a Public Presentation

Developing a Public Presentation

Relating Through Informative Speeches and Persuasive Speeches

Delivering a Public Presentation

Filters