Question 1

Being disturbed by changes without voicing your opinion is

Accepted Answer

A) active resistance. 
B) passive resistance. 
C) enthusiastic support. 
D) compliance. 
A) active resistance. 
B) passive resistance. 
C) enthusiastic support. 
D) compliance.

Question 2

What are two key steps to take in ensuring success in unfreezing for change?

Accepted Answer

The steps include: creating a

Question 3

Organizational change can be either radical or incremental.

Accepted Answer

A) True 
 B)False

Question 4

Toyota uses a system of continuous improvement and learning.

Accepted Answer

A) True 
 B)False

Question 5

Formalization

Accepted Answer

A) can lead to greater innovativeness. 
B) enhances employee motivation. 
C) provides for quicker decision making. 
D) makes employee behavior predictable. 
A) can lead to greater innovativeness. 
B) enhances employee motivation. 
C) provides for quicker decision making. 
D) makes employee behavior predictable.

Question 6

Which of the following statements is true regarding the second stage of planned change?

Accepted Answer

A) Squash resistance to change as this could derail progress. 
B) Get everyone on board with the change as soon as possible. 
C) Create big wins because people need to see that things are happening. 
D) Ensure that management keeps alert to and deals with obstacles that arise. 
A) Squash resistance to change as this could derail progress. 
B) Get everyone on board with the change as soon as possible. 
C) Create big wins because people need to see that things are happening. 
D) Ensure that management keeps alert to and deals with obstacles that arise.

Question 7

While manufacturing jobs have been outsourced,knowledge-based jobs are safe from outsourcing.

Accepted Answer

A) True 
 B)False

Question 8

Ensuring that change becomes permanent and the new procedures become the norm is what stage of Lewin's model of planned change?

Accepted Answer

A) refreeze 
B) unfreeze 
C) assess 
D) change 
A) refreeze 
B) unfreeze 
C) assess 
D) change

Question 9

One issue faced by Toyota was the centralized,Japanese-controlled organizational structure which complicated decision-making in the United States.

Accepted Answer

A) True 
 B)False

Question 10

Tall structures have wider span of control than flat structures.

Accepted Answer

A) True 
 B)False

Question 11

A firm that has departments for finance,manufacturing,human resources,accounting,and marketing is an organization with a ___________ structure.

Accepted Answer

The answer of A firm that has departments for finance,manufacturing,human...

Question 12

Making sure that organizational members are ready for and receptive to change is what step of the Lewin model?

Accepted Answer

A) refreeze 
B) unfreeze 
C) assess 
D) change 
A) refreeze 
B) unfreeze 
C) assess 
D) change

Question 13

Employees with a positive self-concept are better at coping with change.

Accepted Answer

A) True 
 B)False

Question 14

What impact does structure have on Toyota Company's success in the automobile industry?

Accepted Answer

Toyota is successful because its structu

Question 15

List some issues in the external environment that might create a need for change in an organization.

Accepted Answer

Workplace demographics like th

Question 16

____________structures are associated with reduced motivation and job satisfaction and a slower pace of decision making.

Accepted Answer

The answer of ____________structures are associated with reduced motivation and...

Question 17

___________ structures are highly formalized and centralized.

Accepted Answer

The answer of ___________ structures are highly formalized and centralized....

Question 18

The new CEO of XYZ Corporation has developed a plan that will call for the restructuring of the organization from a functional structure to a matrix one.In his meeting with his subordinates,manager Ervin says,"This will be great.You will still work for this area and me,but you will have variety in that you will also all be reporting to a second manager for various projects to which you will be assigned.This new structure will only help grow this company." This is what kind of a reaction to change?

Accepted Answer

A) compliance 
B) enthusiastic support 
C) active resistance 
D) passive resistance 
A) compliance 
B) enthusiastic support 
C) active resistance 
D) passive resistance

Question 19

Which of the statements is true regarding workplace demographics and their impact on change?

Accepted Answer

A) An older workforce that chooses retirement may cause an increase in valuable knowledge for firms. 
B) More older workers in the workforce will create a need for new types of benefits. 
C) Demographic shifts in the workforce will likely cause flexible work hours and job sharing to diminish as older people like the structure of set hours of work. 
D) An older workforce will result in a change demographically,but little else. 
A) An older workforce that chooses retirement may cause an increase in valuable knowledge for firms. 
B) More older workers in the workforce will create a need for new types of benefits. 
C) Demographic shifts in the workforce will likely cause flexible work hours and job sharing to diminish as older people like the structure of set hours of work. 
D) An older workforce will result in a change demographically,but little else.

Question 20

_________ structures are most effective for organizations that do not have large numbers of products.

Accepted Answer

The answer of _________ structures are most effective for organizations...

Being disturbed by changes without voicing your opinion is

What are two key steps to take in ensuring success in unfreezing for change?

Organizational change can be either radical or incremental.

Toyota uses a system of continuous improvement and learning.

Formalization

Which of the following statements is true regarding the second stage of planned change?

While manufacturing jobs have been outsourced,knowledge-based jobs are safe from outsourcing.

Ensuring that change becomes permanent and the new procedures become the norm is what stage of Lewin's model of planned change?

One issue faced by Toyota was the centralized,Japanese-controlled organizational structure which complicated decision-making in the United States.

Tall structures have wider span of control than flat structures.

A firm that has departments for finance,manufacturing,human resources,accounting,and marketing is an organization with a ___________ structure.

Making sure that organizational members are ready for and receptive to change is what step of the Lewin model?

Employees with a positive self-concept are better at coping with change.

What impact does structure have on Toyota Company's success in the automobile industry?

List some issues in the external environment that might create a need for change in an organization.

____________structures are associated with reduced motivation and job satisfaction and a slower pace of decision making.

___________ structures are highly formalized and centralized.

Which of the statements is true regarding workplace demographics and their impact on change?

_________ structures are most effective for organizations that do not have large numbers of products.

Organizational Behavior

Managing Demographic and Cultural Diversity

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Culture

Filters

Exam 14: Organizational Structure and Change

Being disturbed by changes without voicing your opinion is

What are two key steps to take in ensuring success in unfreezing for change?

Organizational change can be either radical or incremental.

Toyota uses a system of continuous improvement and learning.

Formalization

Which of the following statements is true regarding the second stage of planned change?

While manufacturing jobs have been outsourced,knowledge-based jobs are safe from outsourcing.

Ensuring that change becomes permanent and the new procedures become the norm is what stage of Lewin's model of planned change?

One issue faced by Toyota was the centralized,Japanese-controlled organizational structure which complicated decision-making in the United States.

Tall structures have wider span of control than flat structures.

A firm that has departments for finance,manufacturing,human resources,accounting,and marketing is an organization with a ___________ structure.

Making sure that organizational members are ready for and receptive to change is what step of the Lewin model?

Employees with a positive self-concept are better at coping with change.

What impact does structure have on Toyota Company's success in the automobile industry?

List some issues in the external environment that might create a need for change in an organization.

____________structures are associated with reduced motivation and job satisfaction and a slower pace of decision making.

___________ structures are highly formalized and centralized.

Which of the statements is true regarding workplace demographics and their impact on change?

_________ structures are most effective for organizations that do not have large numbers of products.

Organizational Behavior

Managing Demographic and Cultural Diversity

Understanding People at Work: Individual Differences and Perception

Individual Attitudes and Behaviors

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Culture

Filters