Exam 12: The Arbitration Process

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Which of the following is generally not true of the arbitration process in labor relations?

(Multiple Choice)
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In grievance cases involving discharge due to possession and use of drugs, arbitrators have generally required employers to meet a higher standard of proof.

(True/False)
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Which of the following factors will not often be used by arbitrators in deciding a grievance?

(Multiple Choice)
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A common labor agreement holiday pay eligibility requirement provides the employee to work the last scheduled workday before and the first scheduled workday after the holiday.

(True/False)
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Arbitrators usually give management the right to make technological improvements, even if some workers are adversely affected unless the contract provides otherwise.

(True/False)
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According to a survey conducted by the National Academy of Arbitrators, which of the following factors are most used by arbitrators?

(Multiple Choice)
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_______ is commonly understood to mean the length of service with the employer either on a companywide basis or within the particular unit of the organization.

(Multiple Choice)
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Medication is generally the same as _____.

(Multiple Choice)
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Which of the following is not a common absenteeism control measure found in contracts?

(Multiple Choice)
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The employer's discharge of an employee for incompetence is not likely to be upheld by an arbitrator if the employee shows substantial improvement after a warning.

(True/False)
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The arbitrator must avoid _________-remarks irrelevant to the decision-and confine the opinion and award to the case brought to arbitration.

(Multiple Choice)
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As it relates to "double jeopardy," an employer cannot cite an employee for two or more) penalties for the same offense.

(True/False)
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The U.S. Supreme Court has generally considered the use of arbitration less effective than the courts in settling grievances.

(True/False)
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In the United States, which qualification is legally required of arbitrators?

(Multiple Choice)
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Interest arbitration involves interpretation of a party's "rights" or the application of a particular provision under existing contract terms.

(True/False)
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The arbitrator's decision in a case is usually expressed as an:

(Multiple Choice)
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The federal Monday Holiday Act has substantially decreased employers' problems with holiday stretching.

(True/False)
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Arbitrators have the right to reinstate fired employees if they feel a lack of "just cause."

(True/False)
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"A good reason" refers to:

(Multiple Choice)
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In the year 2006, there were _____ arbitration issues.

(Multiple Choice)
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