Question 1

An email ____ is an app that allows you to compose,send,receive,store,and delete email messages.

Accepted Answer

A)  address 
B)  client 
C)  account 
D)  service provider 
A)  address 
B)  client 
C)  account 
D)  service provider

Question 2

Outlook provides a basic set of ____________________,which are containers that store Outlook items of a specific type.

Accepted Answer

The answer of Outlook provides a basic set of ____________________,which...

Question 3

The ____________________ feature in Outlook allows you to preview an attachment you receive in an email message.

Accepted Answer

The answer of The ____________________ feature in Outlook allows you...

Question 4

As shown in the accompanying figure,the Navigation bar contains ____ buttons.

Accepted Answer

A)  one 
B)  two 
C)  three 
D)  four 
A)  one 
B)  two 
C)  three 
D)  four

Question 5

A message's ____ advises the recipient on how to treat the contents of the message.

Accepted Answer

A)  Sensitivity level 
B)  Internet Service Provider 
C)  Personal Folders File 
D)  Information Wizard 
A)  Sensitivity level 
B)  Internet Service Provider 
C)  Personal Folders File 
D)  Information Wizard

Question 6

The Reading Pane displays the content of a message without requiring you to open the message._________________________

Accepted Answer

A) True 
 B)False

Question 7

A ____ is a device that forwards data on a network.

Accepted Answer

A)  router 
B)  server 
C)  format 
D)  protocol 
A)  router 
B)  server 
C)  format 
D)  protocol

Question 8

____ could set up an email account for you.

Accepted Answer

A)  Your employer 
B)  A slide transition 
C)  A Smart Guide 
D)  Windows Explorer 
A)  Your employer 
B)  A slide transition 
C)  A Smart Guide 
D)  Windows Explorer

Question 9

The computer handling incoming email messages is known as the ____________________ email server.

Accepted Answer

The answer of The computer handling incoming email messages is...

Question 10

Case 1-1
Your friend Frank has just received an email message that a colleague sent to all of the members of Frank's department.Frank is new to Outlook,so he asks for help in processing the message.
-Frank also wants to forward the message to his son.However,he has tried forwarding messages to him in the past,and his son has not received them.You suggest that the messages may be getting blocked by an antivirus program.Is there anything that Frank can do to prevent this?

Accepted Answer

A) Yes,he can change the message format to Plain Text. 
B) Yes,he can change the message format to Rich Text. 
C) Yes,he can change the message format to HTML. 
D) No,Frank's son must make changes on his computer to allow the message to be received. 
A) Yes,he can change the message format to Plain Text. 
B) Yes,he can change the message format to Rich Text. 
C) Yes,he can change the message format to HTML. 
D) No,Frank's son must make changes on his computer to allow the message to be received.

Question 11

The ____ is the part of an email address that identifies a specific user.

Accepted Answer

A)  user name 
B)  icon 
C)  profile 
D)  domain 
A)  user name 
B)  icon 
C)  profile 
D)  domain

Question 12

To help protect your computer,Outlook does not allow you to received files as attachments if they are a certain file type.

Accepted Answer

A) True 
 B)False

Question 13

-As shown in the accompanying figure,an @ symbol separates the user name from the domain name in an email address.

Accepted Answer

A) True 
 B)False

Question 14

Outlook creates email accounts for its users.

Accepted Answer

A) True 
 B)False

Question 15

Identify the letter of the choice that best matches the phrase or definition.
-Informs the recipient or requests information.

Accepted Answer

A) message text 
B) attachment 
C) message pane 
D) backup 
E) personal storage table
F)message header
G)spam
H)POP3
I)Drafts folder
J)SMTP 
A) message text 
B) attachment 
C) message pane 
D) backup 
E) personal storage table
F)message header
G)spam
H)POP3
I)Drafts folder
J)SMTP

Question 16

The information in the ____ routes a message to its recipients and identifies the subject of the message.

Accepted Answer

A)  message header 
B)  profile 
C)  message area 
D)  domain 
A)  message header 
B)  profile 
C)  message area 
D)  domain

Question 17

An email message is typically organized into three areas.

Accepted Answer

A) True 
 B)False

Question 18

Quick Steps allows you to customize email actions that you use most often.

Accepted Answer

A) True 
 B)False

Question 19

The ____________________ level of a message indicates to the recipient the priority level of an email message.

Accepted Answer

The answer of The ____________________ level of a message indicates...

Question 20

An email address contains an exclamation point to separate the user name from the domain name._________________________

Accepted Answer

A) True 
 B)False

An email ____ is an app that allows you to compose,send,receive,store,and delete email messages.

Outlook provides a basic set of ____________________,which are containers that store Outlook items of a specific type.

The ____________________ feature in Outlook allows you to preview an attachment you receive in an email message.

As shown in the accompanying figure,the Navigation bar contains ____ buttons.

A message's ____ advises the recipient on how to treat the contents of the message.

The Reading Pane displays the content of a message without requiring you to open the message._________________________

A ____ is a device that forwards data on a network.

____ could set up an email account for you.

The computer handling incoming email messages is known as the ____________________ email server.

The ____ is the part of an email address that identifies a specific user.

To help protect your computer,Outlook does not allow you to received files as attachments if they are a certain file type.

-As shown in the accompanying figure,an @ symbol separates the user name from the domain name in an email address.

Outlook creates email accounts for its users.

Identify the letter of the choice that best matches the phrase or definition. -Informs the recipient or requests information.

The information in the ____ routes a message to its recipients and identifies the subject of the message.

An email message is typically organized into three areas.

Quick Steps allows you to customize email actions that you use most often.

The ____________________ level of a message indicates to the recipient the priority level of an email message.

An email address contains an exclamation point to separate the user name from the domain name._________________________

Word: Creating, Formatting, and Editing a Word Document With a Picture

Word: Creating a Research Paper With References and Sources

Word: Creating a Business Letter With a Letterhead and Table

Powerpoint: Creating and Editing a Presentation With Pictures

Powerpoint: Enhancing a Presentation With Pictures, Shapes, and Wordart

Powerpoint: Reusing a Presentation and Adding Media and Animation

Outlook: Managing Calendars With Outlook

Office 2013 and Windows 8: Essential Concepts and Skills

Office 365 Essentials

Introduction to Technology

Excel: Creating a Worksheet and a Chart

Excel: Formulas, Functions, and Formatting

Excel: Working With Large Worksheets, Charting, and What-If Analysis

Access: Databases and Database Objects: an Introduction

Access: Querying a Database

Access: Maintaining a Database

Filters

Exam 7: Outlook: Managing Email Messages With Outlook

An email ____ is an app that allows you to compose,send,receive,store,and delete email messages.

Outlook provides a basic set of ____________________,which are containers that store Outlook items of a specific type.

The ____________________ feature in Outlook allows you to preview an attachment you receive in an email message.

As shown in the accompanying figure,the Navigation bar contains ____ buttons.

A message's ____ advises the recipient on how to treat the contents of the message.

The Reading Pane displays the content of a message without requiring you to open the message._________________________

A ____ is a device that forwards data on a network.

____ could set up an email account for you.

The computer handling incoming email messages is known as the ____________________ email server.

The ____ is the part of an email address that identifies a specific user.

To help protect your computer,Outlook does not allow you to received files as attachments if they are a certain file type.

-As shown in the accompanying figure,an @ symbol separates the user name from the domain name in an email address.

Outlook creates email accounts for its users.

Identify the letter of the choice that best matches the phrase or definition. -Informs the recipient or requests information.

The information in the ____ routes a message to its recipients and identifies the subject of the message.

An email message is typically organized into three areas.

Quick Steps allows you to customize email actions that you use most often.

The ____________________ level of a message indicates to the recipient the priority level of an email message.

An email address contains an exclamation point to separate the user name from the domain name._________________________

Word: Creating, Formatting, and Editing a Word Document With a Picture

Word: Creating a Research Paper With References and Sources

Word: Creating a Business Letter With a Letterhead and Table

Powerpoint: Creating and Editing a Presentation With Pictures

Powerpoint: Enhancing a Presentation With Pictures, Shapes, and Wordart

Powerpoint: Reusing a Presentation and Adding Media and Animation

Outlook: Managing Calendars With Outlook

Office 2013 and Windows 8: Essential Concepts and Skills

Office 365 Essentials

Introduction to Technology

Excel: Creating a Worksheet and a Chart

Excel: Formulas, Functions, and Formatting

Excel: Working With Large Worksheets, Charting, and What-If Analysis

Access: Databases and Database Objects: an Introduction

Access: Querying a Database

Access: Maintaining a Database

Filters