Exam 6: Information and Decision Support Systems

An effective _____ MIS enables an organization to keep personnel costs at a minimum while serving the required business processes needed to achieve corporate goals.

In the context of process control,computers can directly control manufacturing equipment using _____ systems to control drilling machines,assembly lines,and more.

Scheduled reports generated by management information systems are produced periodically,such as daily weekly,or monthly.

_____ are commonly accepted guidelines or procedures that experience has shown usually leads to a good solution.

In the context of types of reports generated by management information systems (MIS),a(n)_____ summarizes the previous day's critical activities in an organization and is typically available at the beginning of each workday.

The dialogue manager of a decision support system can also connect to external databases to give decision makers even more information and decision support beyond that available through just corporate databases.

In the context of number of technologies used to control and streamline a manufacturing process,the goal of a _____ system is to tie together all aspects of production,including order processing,product design,manufacturing,inspection and quality control,and shipping.

In the _____ stage of the problem-solving process,alternative solutions to a problem are developed and their feasibility is evaluated.

A(n)_____ is an organizational unit that gains revenue from the sale of products or services.

_____ are divisions within a company that do not directly generate revenue.

In the context of subsystems for a marketing MIS,_____ is the combination of various advertising channels used to meet the objectives of a marketing program.

The nominal group technique (NGT)is a structured method for group brainstorming that encourages contributions from the top management of an organization.

A(n)_____ MIS provides financial information for workers who need to make better decisions on a daily basis.

The first stage of the problem-solving process involves identifying and defining potential problems or opportunities.

Programmed decisions are made using a rule,procedure,or quantitative method.

Briefly describe the five stage decision-making process.

Multivoting is any one of a number of voting processes used in the nominal group technique of decision-making to reduce the number of options to be considered.

Define the term decision support system (DSS)and briefly describe the basic capabilities of a DSS.

Many manufacturing operations have been dramatically improved over the last decade as a result of advances in information systems.

A _____ MIS uses data gathered from both internal and external sources to provide reporting and aid decision making in areas of product design,media selection,channel distribution,and product pricing.