Exam 6: Information and Decision Support Systems

The focus of a DSS is on decision-making _____ when faced with unstructured or semistructured business problems.

During the _____ stage of the decision-making phase,a course of action is selected.

In the context of financial management information systems,transaction processing systems or enterprise systems capture transactions entered by workers in all functional areas of the business.

_____ communications are used by many organizations to support decision making,it ties together and integrates various communications systems,including traditional phones,cell phones,e-mail,text messages,the Internet,and more.

The economic order quantity is calculated to minimize the number of times an inventory item must be reordered.

Explain the difference between an optimization and satisficing model.

_____ reports are a type of MIS reports that are developed to provide certain information upon request than on a schedule.

Developers of _____ try to build on the advantages of individual support systems while adding new approaches unique to group decision making.

A(n)_____ is an approach that allows manufacturing facilities to rapidly and efficiently change from making one product to making another. ​

_____ is the stage of the problem-solving process in which a solution is put into effect.

A(n)_____ is a type of management report that is automatically produced when a situation is unusual or requires management action.

Product pricing is important to identify products,sales personnel,and customers that contribute to profits and those that do not.

A satisficing model is one that finds a good,but not necessarily the best,solution to a problem.

The two phases of problem solving added by Huber to Simon's original three-stage model of decision-making are _____.

The primary purpose of an MIS is to help an organization achieve its goals by providing managers with insight into the regular operations of the organization so they can control,organize,and plan more effectively.

What sort of negative group behavior can lead to ineffective group decision making?

The performance of decision support systems is typically a function of decision quality and _____.

Decision support systems and management information systems are actually quite similar in numerous ways,including the types of problems solved,the support given to users,and the decision emphasis and approach.

With a group decision support system,people must take turns addressing various issues,and one person normally talks at a time.

An organization might hire an outside accounting firm to perform a(n)_____ to assess the financial condition of the firm and determine whether financial statements and reports produced by its financial MIS are accurate.