Exam 10: Interpersonal Communication and Conflict
Exam 1: Interpersonal Communication50 Questions
Exam 2: Interpersonal Communication and Culture49 Questions
Exam 3: The Self in Interpersonal Communication50 Questions
Exam 4: Interpersonal Perception50 Questions
Exam 5: Interpersonal Listening50 Questions
Exam 6: Verbal Messages49 Questions
Exam 7: Nonverbal Messages50 Questions
Exam 8: Conversation Skills48 Questions
Exam 9: Interpersonal Communication and Relationships50 Questions
Exam 10: Interpersonal Communication and Conflict50 Questions
Exam 11: Interpersonal Communication50 Questions
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Collectivist cultures' conflicts will more likely centre on the violation of an individual's norms.
(True/False)
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Destructive vs. productive communication can create unproductive defensiveness or productive sense of supportiveness.
(True/False)
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If you know that the fact Johnny doesn't have a job is a sore spot for him, bringing it up in an argument would be __________.
(Short Answer)
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If you accept the solution, you're ready to put this solution into more _________ _____________.
(Short Answer)
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Principles of interpersonal conflict include the following:
(Multiple Choice)
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Discuss the impact that culture, gender, and technology have on conflict.
(Essay)
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Face-detracting or face-attacking strategies involve treating the other person as incompetent or untrustworthy, as unable or bad.
(True/False)
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Which of the following is an example of defining the problem in specific terms?
(Multiple Choice)
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Crying, displaying extreme emotionalism, and developing a physical reaction are all forms of
(Multiple Choice)
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In conflict you use ________ and try to get around the other person or the situation through __________ that person is likely to resent it and to respond defensively.
(Short Answer)
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