Question 1

What experiences effectively ended the loyalty and commitment-based contract that employees had developed with employers?

Accepted Answer

A)  Employers took steps to cut costs through workforce reduction as the demands for global competitiveness increased. 
B)  Employers began to say that employees were not that valuable to the company's success. 
C)  Employees' desire for job security changed, and they no longer had a psychological need for security. 
D)  Employers began to offer work-life balance perks to lure talented workers away from their current employers, and loyalty suffered. 
E)  Employers felt that employees were not living up to the conditions of their psychological contracts. 
A)  Employers took steps to cut costs through workforce reduction as the demands for global competitiveness increased. 
B)  Employers began to say that employees were not that valuable to the company's success. 
C)  Employees' desire for job security changed, and they no longer had a psychological need for security. 
D)  Employers began to offer work-life balance perks to lure talented workers away from their current employers, and loyalty suffered. 
E)  Employers felt that employees were not living up to the conditions of their psychological contracts. A

Question 2

Initiatives in workplace diversity focus on

Accepted Answer

A)  meeting the legal guidelines of equal opportunity. 
B)  developing a workforce that is 50 percent men and 50 percent women. 
C)  understanding the ways in which people from different generations communicate and make decisions. 
D)  reducing lawsuits related to affirmative action. 
E)  recruiting and retaining a diverse workforce as a business imperative. 
A)  meeting the legal guidelines of equal opportunity. 
B)  developing a workforce that is 50 percent men and 50 percent women. 
C)  understanding the ways in which people from different generations communicate and make decisions. 
D)  reducing lawsuits related to affirmative action. 
E)  recruiting and retaining a diverse workforce as a business imperative. E

Question 3

Which of the following is least important in becoming an employer of choice?

Accepted Answer

A)  The employer offers the highest pay in the industry. 
B)  The employer values the human component of business. 
C)  The employer maintains a proper balance between work and personal life. 
D)  The employer provides opportunities for training and personal development. 
E)  The employer provides competitive compensation and strong benefits. 
A)  The employer offers the highest pay in the industry. 
B)  The employer values the human component of business. 
C)  The employer maintains a proper balance between work and personal life. 
D)  The employer provides opportunities for training and personal development. 
E)  The employer provides competitive compensation and strong benefits. A

Question 4

What concept governed employment up until the early 1900s?

Accepted Answer

A)  Master-servant 
B)  Employment at will 
C)  Vesting 
D)  FLSA 
E)  Labor unions 
A)  Master-servant 
B)  Employment at will 
C)  Vesting 
D)  FLSA 
E)  Labor unions

Question 5

What are some issues to be considered before embarking on the downsizing process?

Accepted Answer

Before embarking on the downsizing proce

Question 6

What are the three types of workplace violence?

Accepted Answer

Workplace violence can be categorized in

Question 7

By the 1980s, what type of analogy was being used to describe the workplace?

Accepted Answer

A)  Master-servant 
B)  Athletic team 
C)  Social club 
D)  Prison 
E)  Family 
A)  Master-servant 
B)  Athletic team 
C)  Social club 
D)  Prison 
E)  Family

Question 8

Which of the following types of employees must be paid for overtime work under governmental labor standards and pay provisions?

Accepted Answer

A)  Administrators 
B)  Outside sales people 
C)  Secretaries 
D)  Executives 
E)  Professionals 
A)  Administrators 
B)  Outside sales people 
C)  Secretaries 
D)  Executives 
E)  Professionals

Question 9

How is quid pro quo sexual harassment different from hostile work environment harassment?

Accepted Answer

Quid pro quo sexual harassment and hosti

Question 10

The design, arrangement, and use of equipment to maximize productivity and minimize fatigue and physical discomfort are known as

Accepted Answer

A)  comfort engineering. 
B)  chiropractics. 
C)  preventative health. 
D)  massagonics. 
E)  ergonomics. 
A)  comfort engineering. 
B)  chiropractics. 
C)  preventative health. 
D)  massagonics. 
E)  ergonomics.

Question 11

Which of the following terms is not commonly used to describe the elimination of employment positions?

Accepted Answer

A)  Workforce reduction 
B)  Rightsizing 
C)  Downsizing 
D)  Erosion 
E)  Layoffs 
A)  Workforce reduction 
B)  Rightsizing 
C)  Downsizing 
D)  Erosion 
E)  Layoffs

Question 12

Which of the following categories of employment discrimination is not covered by Title VII of the Civil Rights Act of 1964?

Accepted Answer

A)  National origin 
B)  Gender 
C)  Religion 
D)  Disabilities 
E)  Race 
A)  National origin 
B)  Gender 
C)  Religion 
D)  Disabilities 
E)  Race

Question 13

How does the level of job-related stress and fatigue in the United States generally compare to that in Japan?

Accepted Answer

A)  The United States experiences a much higher level of stress-related symptoms from work than does Japan. 
B)  Due to the relatively slack work effort in both the United States and Japan, work-related stress and fatigue are uncommon. 
C)  Both countries experience nearly the same high levels of work-related stress and fatigue problems. 
D)  The overall work-related stress and fatigue levels in the United States are moderate compared to the high levels in Japan. 
E)  Although they are quite comparable, the United States workers experience slightly more stress-related problems than Japanese workers. 
A)  The United States experiences a much higher level of stress-related symptoms from work than does Japan. 
B)  Due to the relatively slack work effort in both the United States and Japan, work-related stress and fatigue are uncommon. 
C)  Both countries experience nearly the same high levels of work-related stress and fatigue problems. 
D)  The overall work-related stress and fatigue levels in the United States are moderate compared to the high levels in Japan. 
E)  Although they are quite comparable, the United States workers experience slightly more stress-related problems than Japanese workers.

Question 14

Until the early 1900s, how could the relationship between employer and employee best be characterized?

Accepted Answer

A)  Teamwork 
B)  Master-servant 
C)  Father-son 
D)  Mother-daughter 
E)  Supportive 
A)  Teamwork 
B)  Master-servant 
C)  Father-son 
D)  Mother-daughter 
E)  Supportive

Question 15

Which of the following situations may constitute quid pro quo sexual harassment?

Accepted Answer

A)  Many male employees of a company make repeated remarks about how men are more intelligent than women, which makes the environment difficult for female employees. 
B)  A male coworker makes unwelcomed sexual advances toward a female coworker, which causes her to feel that her job is threatened. 
C)  A female employee asks one of her subordinates out to dinner over and over again even though he always tells her no, and he is beginning to feel uncomfortable around her. 
D)  A male manager suggests to one of his female employees that she will receive a raise if she wears shorter skirts and works "overtime" once a week. 
E)  A male employee often disseminates e-mails of a sexual nature to his coworkers that creates an awkward atmosphere for a couple of his female coworkers. 
A)  Many male employees of a company make repeated remarks about how men are more intelligent than women, which makes the environment difficult for female employees. 
B)  A male coworker makes unwelcomed sexual advances toward a female coworker, which causes her to feel that her job is threatened. 
C)  A female employee asks one of her subordinates out to dinner over and over again even though he always tells her no, and he is beginning to feel uncomfortable around her. 
D)  A male manager suggests to one of his female employees that she will receive a raise if she wears shorter skirts and works "overtime" once a week. 
E)  A male employee often disseminates e-mails of a sexual nature to his coworkers that creates an awkward atmosphere for a couple of his female coworkers.

Question 16

Describe the transformation of the employee-employer contract over the past century.

Accepted Answer

The employee-employer contract has under

Question 17

What is the psychological contract between an employee and his or her employer?

Accepted Answer

A)  Terms of employment including the salary and benefits associated with an employee's position 
B)  Employee's perception about how the company should treat him or her as an employee 
C)  Beliefs, perceptions, expectations, and obligations that comprise an agreement between individuals and their organizations 
D)  Formal contract between individuals and their employer that details the beliefs and obligations of both parties 
E)  Contract an employee signs to verify that he or she is of sound mind to serve in the capacity outlined by his or her job title 
A)  Terms of employment including the salary and benefits associated with an employee's position 
B)  Employee's perception about how the company should treat him or her as an employee 
C)  Beliefs, perceptions, expectations, and obligations that comprise an agreement between individuals and their organizations 
D)  Formal contract between individuals and their employer that details the beliefs and obligations of both parties 
E)  Contract an employee signs to verify that he or she is of sound mind to serve in the capacity outlined by his or her job title

Question 18

Why would an organization strive to become an employer of choice?

Accepted Answer

An organization would strive to become a

Question 19

What is workplace diversity, and why might a firm embrace diversity?

Accepted Answer

Workplace diversity refers to the inclus

Question 20

Which of the following is not likely to be an effect of workforce reduction?

Accepted Answer

A)  Employee compensation usually increases when fewer employees are working for a company. 
B)  Job satisfaction and loyalty often decrease after a company experiences a workforce reduction. 
C)  Former employees may begin receiving unemployment benefits. 
D)  Remaining employees begin to take on more responsibilities and workload. 
E)  Remaining employees are anxious about job security after they survive a round of layoffs. 
A)  Employee compensation usually increases when fewer employees are working for a company. 
B)  Job satisfaction and loyalty often decrease after a company experiences a workforce reduction. 
C)  Former employees may begin receiving unemployment benefits. 
D)  Remaining employees begin to take on more responsibilities and workload. 
E)  Remaining employees are anxious about job security after they survive a round of layoffs.

What experiences effectively ended the loyalty and commitment-based contract that employees had developed with employers?

Initiatives in workplace diversity focus on

Which of the following is least important in becoming an employer of choice?

What concept governed employment up until the early 1900s?

What are some issues to be considered before embarking on the downsizing process?

What are the three types of workplace violence?

By the 1980s, what type of analogy was being used to describe the workplace?

Which of the following types of employees must be paid for overtime work under governmental labor standards and pay provisions?

How is quid pro quo sexual harassment different from hostile work environment harassment?

The design, arrangement, and use of equipment to maximize productivity and minimize fatigue and physical discomfort are known as

Which of the following terms is not commonly used to describe the elimination of employment positions?

Which of the following categories of employment discrimination is not covered by Title VII of the Civil Rights Act of 1964?

How does the level of job-related stress and fatigue in the United States generally compare to that in Japan?

Until the early 1900s, how could the relationship between employer and employee best be characterized?

Which of the following situations may constitute quid pro quo sexual harassment?

Describe the transformation of the employee-employer contract over the past century.

What is the psychological contract between an employee and his or her employer?

Why would an organization strive to become an employer of choice?

What is workplace diversity, and why might a firm embrace diversity?

Which of the following is not likely to be an effect of workforce reduction?

Social Responsibility Framework

Strategic Management of Stakeholder Relationships

Corporate Governance

Legal, Regulatory, and Political Issues

Business Ethics and Ethical Decision Making

Strategic Approaches to Improving Ethical Behavior

Consumer Relations

Community Relations and Strategic Philanthropy

Technology Issues

Sustainability Issues

Social Responsibility in a Global Environment

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Exam 7: Employee Relations

What experiences effectively ended the loyalty and commitment-based contract that employees had developed with employers?

Initiatives in workplace diversity focus on

Which of the following is least important in becoming an employer of choice?

What concept governed employment up until the early 1900s?

What are some issues to be considered before embarking on the downsizing process?

What are the three types of workplace violence?

By the 1980s, what type of analogy was being used to describe the workplace?

Which of the following types of employees must be paid for overtime work under governmental labor standards and pay provisions?

How is quid pro quo sexual harassment different from hostile work environment harassment?

The design, arrangement, and use of equipment to maximize productivity and minimize fatigue and physical discomfort are known as

Which of the following terms is not commonly used to describe the elimination of employment positions?

Which of the following categories of employment discrimination is not covered by Title VII of the Civil Rights Act of 1964?

How does the level of job-related stress and fatigue in the United States generally compare to that in Japan?

Until the early 1900s, how could the relationship between employer and employee best be characterized?

Which of the following situations may constitute quid pro quo sexual harassment?

Describe the transformation of the employee-employer contract over the past century.

What is the psychological contract between an employee and his or her employer?

Why would an organization strive to become an employer of choice?

What is workplace diversity, and why might a firm embrace diversity?

Which of the following is not likely to be an effect of workforce reduction?

Social Responsibility Framework

Strategic Management of Stakeholder Relationships

Corporate Governance

Legal, Regulatory, and Political Issues

Business Ethics and Ethical Decision Making

Strategic Approaches to Improving Ethical Behavior

Consumer Relations

Community Relations and Strategic Philanthropy

Technology Issues

Sustainability Issues

Social Responsibility in a Global Environment

Filters