Question 1

Society's primary method of enforcing its requirements regarding business behavior is through

Accepted Answer

A)  the legal system. 
B)  boycotts and demonstrations. 
C)  the media. 
D)  buying foreign-made products. 
E)  self-regulation. 
A)  the legal system. 
B)  boycotts and demonstrations. 
C)  the media. 
D)  buying foreign-made products. 
E)  self-regulation. A

Question 2

Which of the following best describes social responsibility?

Accepted Answer

A)  A corporation's rights, such as due process in a court of law, freedom of speech, and privacy 
B)  Adoption by a business of a strategic focus for fulfilling the economic, legal, ethical, and philanthropic responsibilities expected of it by its stakeholders 
C)  A company's attempt to maximize its profits in order to benefit stockholders 
D)  All the policies of a company that promote ethical business practices 
E)  All businesses except those with less than 50 employees 
A)  A corporation's rights, such as due process in a court of law, freedom of speech, and privacy 
B)  Adoption by a business of a strategic focus for fulfilling the economic, legal, ethical, and philanthropic responsibilities expected of it by its stakeholders 
C)  A company's attempt to maximize its profits in order to benefit stockholders 
D)  All the policies of a company that promote ethical business practices 
E)  All businesses except those with less than 50 employees B

Question 3

Many claimed that Microsoft's dominance in the computer operating systems market violated which corporate social responsibility?

Accepted Answer

A)  Ethical 
B)  Economic 
C)  Legal 
D)  Environmental 
E)  Philanthropic 
A)  Ethical 
B)  Economic 
C)  Legal 
D)  Environmental 
E)  Philanthropic B

Question 4

Overall, evidence supports that social responsibility

Accepted Answer

A)  is unrelated to the performance of a business. 
B)  is good for a firm's reputation, but has little effect on performance. 
C)  negatively affects a firm's performance because it increases costs and reduces profits. 
D)  is positively associated with return on investment, return on assets, and sales growth. 
E)  works well in theory, but is hard to implement in business. 
A)  is unrelated to the performance of a business. 
B)  is good for a firm's reputation, but has little effect on performance. 
C)  negatively affects a firm's performance because it increases costs and reduces profits. 
D)  is positively associated with return on investment, return on assets, and sales growth. 
E)  works well in theory, but is hard to implement in business.

Question 5

What are the performance benefits of social responsibility? Outline the benefits to investors, customers, and employees.

Accepted Answer

The performance benefits of social respo

Question 6

Minimal responsibility primarily involves

Accepted Answer

A)  incorporating efforts in such a way as to benefit all stakeholders of the company. 
B)  fulfilling social responsibilities including legal and ethical guidelines. 
C)  addressing the compliance concerns of stakeholders in regards to legal and economic matters. 
D)  trying to maximize stockholder wealth. 
E)  satisfying the primary stakeholders regardless of the possible legal implications. 
A)  incorporating efforts in such a way as to benefit all stakeholders of the company. 
B)  fulfilling social responsibilities including legal and ethical guidelines. 
C)  addressing the compliance concerns of stakeholders in regards to legal and economic matters. 
D)  trying to maximize stockholder wealth. 
E)  satisfying the primary stakeholders regardless of the possible legal implications.

Question 7

Those groups to whom a company is responsible are collectively known as

Accepted Answer

A)  stockholders. 
B)  society. 
C)  employees and customers. 
D)  stakeholders. 
E)  very important people. 
A)  stockholders. 
B)  society. 
C)  employees and customers. 
D)  stakeholders. 
E)  very important people.

Question 8

Developing a code to aid employees in their decision making is an example of an activity for which type of social responsibility?

Accepted Answer

A)  Economic 
B)  Ethical 
C)  Philanthropic 
D)  Legal 
E)  Governance 
A)  Economic 
B)  Ethical 
C)  Philanthropic 
D)  Legal 
E)  Governance

Question 9

About how many consumers said they would be likely to switch to brands associated with a good cause, if price and quality were not compromised?

Accepted Answer

A)  Less than 5 percent 
B)  20 percent 
C)  40 percent 
D)  50 percent 
E)  80 percent 
A)  Less than 5 percent 
B)  20 percent 
C)  40 percent 
D)  50 percent 
E)  80 percent

Question 10

What impact do corruption and underdeveloped social institutions tend to have on a country's economy?

Accepted Answer

Corruption and underdeveloped social ins

Question 11

Business ethics refers to

Accepted Answer

A)  regulations and laws that guide companies in their business decisions. 
B)  companies refraining from forming monopolies or restricting competition in any way. 
C)  principles and standards that guide behavior in the business world. 
D)  unique industry and professional factors that influence employees. 
E)  the percentage of after-tax profits given to non-profit and community groups. 
A)  regulations and laws that guide companies in their business decisions. 
B)  companies refraining from forming monopolies or restricting competition in any way. 
C)  principles and standards that guide behavior in the business world. 
D)  unique industry and professional factors that influence employees. 
E)  the percentage of after-tax profits given to non-profit and community groups.

Question 12

Describe the social responsibility continuum, including the two endpoints of the continuum and the types of responsibilities and stakeholders considered at the endpoints.

Accepted Answer

The social responsibility continuum is a

Question 13

Companies with less than 100 employees account for about ____ percent of total employment in the United States.

Accepted Answer

A)  40 
B)  50 
C)  60 
D)  70 
E)  10 
A)  40 
B)  50 
C)  60 
D)  70 
E)  10

Question 14

When Benetton used convicted felons awaiting death sentences in a new advertising campaign,

Accepted Answer

A)  dialogue about high rates of violence increased nationwide. 
B)  sales increased because people responded favorably to a company strong enough to address this controversial issue. 
C)  Benetton received an award for its creative and socially aware ad campaign. 
D)  there was very little impact on Benetton, its customers, or society in general. 
E)  people were outraged and some companies responded by no longer carrying Benetton products. 
A)  dialogue about high rates of violence increased nationwide. 
B)  sales increased because people responded favorably to a company strong enough to address this controversial issue. 
C)  Benetton received an award for its creative and socially aware ad campaign. 
D)  there was very little impact on Benetton, its customers, or society in general. 
E)  people were outraged and some companies responded by no longer carrying Benetton products.

Question 15

Shortly after World War II, corporate managers

Accepted Answer

A)  were closely scrutinized by their boards of directors. 
B)  possessed nearly unlimited power. 
C)  had little decision-making authority over daily matters. 
D)  rarely used the company's resources for reasons other than self-interest. 
E)  were hired away from other firms on a regular basis. 
A)  were closely scrutinized by their boards of directors. 
B)  possessed nearly unlimited power. 
C)  had little decision-making authority over daily matters. 
D)  rarely used the company's resources for reasons other than self-interest. 
E)  were hired away from other firms on a regular basis.

Question 16

What holds organizations together and allows them to focus on efficiency, productivity, and profits?

Accepted Answer

A)  Respect 
B)  Diversity 
C)  Trust 
D)  Competence 
E)  Reliable source of funds 
A)  Respect 
B)  Diversity 
C)  Trust 
D)  Competence 
E)  Reliable source of funds

Question 17

Which type of investor causes the most problems for CEOs when developing strategic plans?

Accepted Answer

A)  Shareholders seeking short-term gains 
B)  Institutional investors 
C)  Shareholders willing to sacrifice short-term gains for long-term income 
D)  Employees who own stock 
E)  Global investors who do not understand the business 
A)  Shareholders seeking short-term gains 
B)  Institutional investors 
C)  Shareholders willing to sacrifice short-term gains for long-term income 
D)  Employees who own stock 
E)  Global investors who do not understand the business

Question 18

The framework to understand how businesses meet their economic, legal, ethical, and philanthropic responsibilities is developed around the assumption that social responsibility is a

Accepted Answer

A)  process. 
B)  specific set of rules and guidelines. 
C)  result that does not need further attention. 
D)  theory, with little relevance to business practice. 
E)  requirement by federal law. 
A)  process. 
B)  specific set of rules and guidelines. 
C)  result that does not need further attention. 
D)  theory, with little relevance to business practice. 
E)  requirement by federal law.

Question 19

In the long run, the success of a company is built on

Accepted Answer

A)  a company's commitment to be on the leading edge of technology. 
B)  its efficiency in operations. 
C)  long-term relationships with customers built on mutual respect and cooperation that leads to repeat purchasing. 
D)  a company's ability to negotiate with suppliers and vendors. 
E)  innovative integrated marketing communications programs. 
A)  a company's commitment to be on the leading edge of technology. 
B)  its efficiency in operations. 
C)  long-term relationships with customers built on mutual respect and cooperation that leads to repeat purchasing. 
D)  a company's ability to negotiate with suppliers and vendors. 
E)  innovative integrated marketing communications programs.

Question 20

Employee commitment develops from

Accepted Answer

A)  employees who believe their future is tied to that of the organization and are willing to make personal sacrifices for the organization. 
B)  paying the best wages in the industry. 
C)  working in a team-based organization. 
D)  the reality that unemployment is on the rise, and people are lucky to have good jobs 
E)  offering child care to working mothers and fathers. 
A)  employees who believe their future is tied to that of the organization and are willing to make personal sacrifices for the organization. 
B)  paying the best wages in the industry. 
C)  working in a team-based organization. 
D)  the reality that unemployment is on the rise, and people are lucky to have good jobs 
E)  offering child care to working mothers and fathers.

Society's primary method of enforcing its requirements regarding business behavior is through

Which of the following best describes social responsibility?

Many claimed that Microsoft's dominance in the computer operating systems market violated which corporate social responsibility?

Overall, evidence supports that social responsibility

What are the performance benefits of social responsibility? Outline the benefits to investors, customers, and employees.

Minimal responsibility primarily involves

Those groups to whom a company is responsible are collectively known as

Developing a code to aid employees in their decision making is an example of an activity for which type of social responsibility?

About how many consumers said they would be likely to switch to brands associated with a good cause, if price and quality were not compromised?

What impact do corruption and underdeveloped social institutions tend to have on a country's economy?

Business ethics refers to

Describe the social responsibility continuum, including the two endpoints of the continuum and the types of responsibilities and stakeholders considered at the endpoints.

Companies with less than 100 employees account for about ____ percent of total employment in the United States.

When Benetton used convicted felons awaiting death sentences in a new advertising campaign,

Shortly after World War II, corporate managers

What holds organizations together and allows them to focus on efficiency, productivity, and profits?

Which type of investor causes the most problems for CEOs when developing strategic plans?

The framework to understand how businesses meet their economic, legal, ethical, and philanthropic responsibilities is developed around the assumption that social responsibility is a

In the long run, the success of a company is built on

Employee commitment develops from

Strategic Management of Stakeholder Relationships

Corporate Governance

Legal, Regulatory, and Political Issues

Business Ethics and Ethical Decision Making

Strategic Approaches to Improving Ethical Behavior

Employee Relations

Consumer Relations

Community Relations and Strategic Philanthropy

Technology Issues

Sustainability Issues

Social Responsibility in a Global Environment

Filters

Exam 1: Social Responsibility Framework

Society's primary method of enforcing its requirements regarding business behavior is through

Which of the following best describes social responsibility?

Many claimed that Microsoft's dominance in the computer operating systems market violated which corporate social responsibility?

Overall, evidence supports that social responsibility

What are the performance benefits of social responsibility? Outline the benefits to investors, customers, and employees.

Minimal responsibility primarily involves

Those groups to whom a company is responsible are collectively known as

Developing a code to aid employees in their decision making is an example of an activity for which type of social responsibility?

About how many consumers said they would be likely to switch to brands associated with a good cause, if price and quality were not compromised?

What impact do corruption and underdeveloped social institutions tend to have on a country's economy?

Business ethics refers to

Describe the social responsibility continuum, including the two endpoints of the continuum and the types of responsibilities and stakeholders considered at the endpoints.

Companies with less than 100 employees account for about ____ percent of total employment in the United States.

When Benetton used convicted felons awaiting death sentences in a new advertising campaign,

Shortly after World War II, corporate managers

What holds organizations together and allows them to focus on efficiency, productivity, and profits?

Which type of investor causes the most problems for CEOs when developing strategic plans?

The framework to understand how businesses meet their economic, legal, ethical, and philanthropic responsibilities is developed around the assumption that social responsibility is a

In the long run, the success of a company is built on

Employee commitment develops from

Strategic Management of Stakeholder Relationships

Corporate Governance

Legal, Regulatory, and Political Issues

Business Ethics and Ethical Decision Making

Strategic Approaches to Improving Ethical Behavior

Employee Relations

Consumer Relations

Community Relations and Strategic Philanthropy

Technology Issues

Sustainability Issues

Social Responsibility in a Global Environment

Filters