Exam 16: Building a Team and Management Succession

Which of the following is not a behavior typically exhibited by effective leaders?

Money can be a powerful short-term motivational tool, but it usually does not have a lasting motivational effect.

The majority of first-generation family businesses do not survive into the second generation.

Effective interviewers spend about 75 percent of the interview talking and about 25 percent listening.

According to a survey by CareerBuilders, almost ________ of candidates either exaggerated or falsified information about their previous employment on their resumes.

In job enrichment, ________ is the degree to which a job allows a worker to complete a whole or identifiable piece of work.

When building your management succession "survival kit,"

Flexplace is a work arrangement in which employees work at a place other than the traditional office, such as a satellite branch closer to their homes or, in many cases, at home.

Although many business owners see checking references as a formality and pay little attention to it, the process is:

In addition to contacting the references a job applicant provides, experienced employers also call an applicant's previous employers to attempt to get a clear picture of the applicant's job performance, character, and work habits.

Type of job design that involves building motivators into a job by increasing the planning, decision-making, organizing, and controlling functions workers perform is:

Effective leaders make sure that workers have both the tangible and the intangible resources they need to do their jobs well.

A major advantage of family businesses is that there is always a guaranteed successor within the family whenever the owner decides to step down.

The practice known as servant leadership was coined by Robert Greenleaf and states that leaders are servants first and leaders second, putting their employees and their employees' needs ahead of their own.

Small business owners should take the time to check every candidate's references.

Management and leadership are essentially the same.

If a job candidate files charges of employment discrimination against a company, the burden of proof in the case falls on:

Small companies are least likely to make hiring mistakes because most owners have developed clearly defined job specifications and job descriptions.

Company culture has a powerful impact on:

The preparation of a successor is a two-way process, showing the direction of the business and what led to its success, but also learning and listening.