Question 1

Close relationships with customers lead to improved logistics.

Accepted Answer

A) True 
 B)False  False

Question 2

Sharing financial performance measures can be an important step in achieving quality.

Accepted Answer

A) True 
 B)False  True

Question 3

Which of the following is most likely to be the output of finance employees.

Accepted Answer

A) high rates of return on investments 
B) new and innovative projects 
C) well-trained employees 
D) accounting reports 
A) high rates of return on investments 
B) new and innovative projects 
C) well-trained employees 
D) accounting reports D

Question 4

Technology is associated with which supply chain management element?

Accepted Answer

A) production 
B) information 
C) suppliers 
D) transportation 
E) inventory 
A) production 
B) information 
C) suppliers 
D) transportation 
E) inventory

Question 5

Boeing's carbon-fibre composites provided many benefits: reduced weight leading to 20 percent fuel reduction; ability to withstand higher pressure and suffer less corrosion; and higher cabin humidity leading to a more comfortable interior cabin.The fact that the composites also reduced assembly time by 75 percent is an example of a benefit of ________.

Accepted Answer

A) just-in-time production 
B) coordination and collaboration 
C) lean manufacturing 
D) outsourcing 
A) just-in-time production 
B) coordination and collaboration 
C) lean manufacturing 
D) outsourcing

Question 6

What is the biggest obstacle to successful value chain management in terms of the people working for an organization?

Accepted Answer

A) lack of time and energy 
B) how they work 
C) who they work with 
D) why they work for the organization 
A) lack of time and energy 
B) how they work 
C) who they work with 
D) why they work for the organization

Question 7

Forecasting demand is associated with which supply chain management element?

Accepted Answer

A) customers 
B) inventory 
C) suppliers 
D) production 
E) facilities 
A) customers 
B) inventory 
C) suppliers 
D) production 
E) facilities

Question 8

The grouping of the offices by functional area is an example of a(n)________.

Accepted Answer

A) good 
B) service 
C) input 
D) transformation process 
A) good 
B) service 
C) input 
D) transformation process

Question 9

What are the three elements of the triple constraint?

Accepted Answer

A) cost,time,scope 
B) cost,time,scale 
C) time,scale,scope 
D) cost,scale,scope 
A) cost,time,scope 
B) cost,time,scale 
C) time,scale,scope 
D) cost,scale,scope

Question 10

An activity without a predecessor is ________.

Accepted Answer

A) not on the critical path 
B) the first activity in a project 
C) one without slack time 
D) one with less resources applied to it 
A) not on the critical path 
B) the first activity in a project 
C) one without slack time 
D) one with less resources applied to it

Question 11

Guidelines for washing and cutting blackberries fits best with which product quality dimension?

Accepted Answer

A) performance 
B) features 
C) perceived quality 
D) conformance 
E) aesthetics 
A) performance 
B) features 
C) perceived quality 
D) conformance 
E) aesthetics

Question 12

Some faculty are against the plan to move offices into functional hubs.They are happy with the way offices have always been allocated.Their resistance is likely most attributed to which obstacle to successful value chain management?

Accepted Answer

A) organizational barriers 
B) cultural attitudes 
C) people 
D) required capabilities 
A) organizational barriers 
B) cultural attitudes 
C) people 
D) required capabilities

Question 13

Which element of the supply chain is most involved in the capital project?

Accepted Answer

A) customers 
B) production 
C) suppliers 
D) facilities 
A) customers 
B) production 
C) suppliers 
D) facilities

Question 14

Joe Fresh (Loblaws)decided to locate some of its production back in Canada after a factory collapsed in Bangladesh.This is an example of ________.

Accepted Answer

A) offshoring 
B) nearshoring 
C) reshoring 
D) insourcing 
A) offshoring 
B) nearshoring 
C) reshoring 
D) insourcing

Question 15

Value is influenced the most by ________.

Accepted Answer

A) suppliers 
B) manufacturers 
C) distributors 
D) customers 
A) suppliers 
B) manufacturers 
C) distributors 
D) customers

Question 16

Which of the following is a feature of a service?

Accepted Answer

A) It is tangible. 
B) Ownership is transferred. 
C) Quality can be measured by defects. 
D) Production and consumption happen at the same time. 
A) It is tangible. 
B) Ownership is transferred. 
C) Quality can be measured by defects. 
D) Production and consumption happen at the same time.

Question 17

Price and quality is influenced the most by ________.

Accepted Answer

A) suppliers 
B) manufacturers 
C) distributors 
D) customers 
A) suppliers 
B) manufacturers 
C) distributors 
D) customers

Question 18

Glidan is one of the world's largest t-shirt manufacturers.When the company's growth outpaced the supply of textiles,the company established manufacturing in Barbados.This is an example of ________.

Accepted Answer

A) offshoring 
B) nearshoring 
C) reshoring 
D) insourcing 
A) offshoring 
B) nearshoring 
C) reshoring 
D) insourcing

Question 19

The output of a taxi service is the movement of customers from one location to another.

Accepted Answer

A) True 
 B)False

Question 20

If Tim Horton's dedicated one drive-through lane to coffee purchases only and the other lane to all purchases,this would achieve which service quality dimension?

Accepted Answer

A) courtesy 
B) completeness 
C) consistency 
D) convenience 
E) accuracy 
A) courtesy 
B) completeness 
C) consistency 
D) convenience 
E) accuracy

Close relationships with customers lead to improved logistics.

Sharing financial performance measures can be an important step in achieving quality.

Which of the following is most likely to be the output of finance employees.

Technology is associated with which supply chain management element?

What is the biggest obstacle to successful value chain management in terms of the people working for an organization?

Forecasting demand is associated with which supply chain management element?

The grouping of the offices by functional area is an example of a(n)________.

What are the three elements of the triple constraint?

An activity without a predecessor is ________.

Guidelines for washing and cutting blackberries fits best with which product quality dimension?

Some faculty are against the plan to move offices into functional hubs.They are happy with the way offices have always been allocated.Their resistance is likely most attributed to which obstacle to successful value chain management?

Which element of the supply chain is most involved in the capital project?

Joe Fresh (Loblaws)decided to locate some of its production back in Canada after a factory collapsed in Bangladesh.This is an example of ________.

Value is influenced the most by ________.

Which of the following is a feature of a service?

Price and quality is influenced the most by ________.

Glidan is one of the world's largest t-shirt manufacturers.When the company's growth outpaced the supply of textiles,the company established manufacturing in Barbados.This is an example of ________.

The output of a taxi service is the movement of customers from one location to another.

If Tim Horton's dedicated one drive-through lane to coffee purchases only and the other lane to all purchases,this would achieve which service quality dimension?

Managers and Management

Environmental Contraints on Managers

Planning and Strategic Management

Decision Making

Organizational Structure and Design

Human Resource Management

Leadership

Motivating Employees

Understanding Groups and Teams

Foundations of Control

Managing Innovation and Change

Filters

Exam 6: Operations Management

Close relationships with customers lead to improved logistics.

Sharing financial performance measures can be an important step in achieving quality.

Which of the following is most likely to be the output of finance employees.

Technology is associated with which supply chain management element?

What is the biggest obstacle to successful value chain management in terms of the people working for an organization?

Forecasting demand is associated with which supply chain management element?

The grouping of the offices by functional area is an example of a(n)________.

What are the three elements of the triple constraint?

An activity without a predecessor is ________.

Guidelines for washing and cutting blackberries fits best with which product quality dimension?

Some faculty are against the plan to move offices into functional hubs.They are happy with the way offices have always been allocated.Their resistance is likely most attributed to which obstacle to successful value chain management?

Which element of the supply chain is most involved in the capital project?

Joe Fresh (Loblaws)decided to locate some of its production back in Canada after a factory collapsed in Bangladesh.This is an example of ________.

Value is influenced the most by ________.

Which of the following is a feature of a service?

Price and quality is influenced the most by ________.

Glidan is one of the world's largest t-shirt manufacturers.When the company's growth outpaced the supply of textiles,the company established manufacturing in Barbados.This is an example of ________.

The output of a taxi service is the movement of customers from one location to another.

If Tim Horton's dedicated one drive-through lane to coffee purchases only and the other lane to all purchases,this would achieve which service quality dimension?

Managers and Management

Environmental Contraints on Managers

Planning and Strategic Management

Decision Making

Organizational Structure and Design

Human Resource Management

Leadership

Motivating Employees

Understanding Groups and Teams

Foundations of Control

Managing Innovation and Change

Filters