Exam 10: Third-Party Dispute Resolution Procedures
Exam 1: Introduction69 Questions
Exam 2: Labour History57 Questions
Exam 3: Economic, Social, and Political Environments60 Questions
Exam 4: The Legal Environment61 Questions
Exam 5: The Union Perspective76 Questions
Exam 6: The Management Perspective56 Questions
Exam 7: Negotiations57 Questions
Exam 8: Collective Agreement Administration56 Questions
Exam 9: Conflict Resolution: Grievances and Strikes56 Questions
Exam 10: Third-Party Dispute Resolution Procedures47 Questions
Exam 11: Impacts of Unionization57 Questions
Exam 12: Public-Sector Issues55 Questions
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If management can demonstrate all elements of culpability, the employee is considered nonculpable.
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(True/False)
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Correct Answer:
False
"Grievance upheld" means that management's position is supported and no changes are awarded.
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(True/False)
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Correct Answer:
False
Which of the following is a final, binding third-party process used when parties cannot negotiate a collective agreement?
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(Multiple Choice)
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Correct Answer:
A
Strikes and grievances are the most common forms of conflict found in labour-management relations.
(True/False)
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According to the textbook, managers need to watch their ABCD's with regard to employee discharge. What are the ABCD's?
(Multiple Choice)
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Management demonstrates that an employee was aware of job requirements, was capable of performing these requirements, and chose to do otherwise. What does this prove?
(Multiple Choice)
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Brown and Beatty is a source that presents trends in arbitration and references specific arbitration rulings.
(True/False)
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In an effort to provide alternatives to legal action, what can be said of many nonunion workplaces with respect to ADR?
(Multiple Choice)
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According to the textbook, there are several problems with the current grievance arbitration process. Explain four of these problems.
(Essay)
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If there is evidence that the grievor's actions were "spur of the moment" and not premeditated (i.e., planned in advance), which reasoning can the union use to argue for a reduction in sanction?
(Multiple Choice)
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Interest arbitration is used as an alternative to strikes when parties are permitted to strike or lockout.
(True/False)
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According to the Canadian Human Rights Commission, how is ADR defined?
(Multiple Choice)
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While ADR is core to the unionized employment relationship, it also exists in nonunion workplaces.
(True/False)
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Sole Arbitration is often used in conjunction with expedited arbitration.
(True/False)
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What does "grievance upheld" mean in an arbitration ruling?
(Multiple Choice)
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What does "grievance denied" mean in an arbitration ruling?
(Multiple Choice)
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In the arbitration process, list the three elements of culpable behaviour.
(Essay)
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