Question 1

Which of the following statements about service-oriented architecture (SOA)is false?

Accepted Answer

A)  Services can be developed internally to the organization or purchased externally. 
B)  Once a service is created, it can be used over and over again. 
C)  Services can communicate or be connected with one another. 
D)  none of the above 
A)  Services can be developed internally to the organization or purchased externally. 
B)  Once a service is created, it can be used over and over again. 
C)  Services can communicate or be connected with one another. 
D)  none of the above D

Question 2

A manufacturing computer system that logically groups parts according to physical characteristics,machine routings through a factory,and similar machine operations is what kind of system?

Accepted Answer

A)  computer-aided process planning (CAP 
B)  group technology (GT) 
C)  computer-aided manufacturing (CAM) 
D)  computer-aided design (CA
D)  
A)  computer-aided process planning (CAP 
B)  group technology (GT) 
C)  computer-aided manufacturing (CAM) 
D)  computer-aided design (CA
D)  B

Question 3

Groupware systems attempt to provide an integrated approach to all aspects of interaction a company has with its customers.

Accepted Answer

A) True 
 B)False  False

Question 4

A computer system that relies on extensive data input to produce a production schedule for the factory and a schedule of needed raw materials is what kind of system?

Accepted Answer

A)  computer-aided manufacturing (CAM) 
B)  shop floor control (SF
C)  
C)  computer-aided process planning (CAPP) 
D)  material requirements planning (MRP) 
A)  computer-aided manufacturing (CAM) 
B)  shop floor control (SF
C)  
C)  computer-aided process planning (CAPP) 
D)  material requirements planning (MRP)

Question 5

Intraorganizational systems are systems that span organizational boundaries.

Accepted Answer

A) True 
 B)False

Question 6

The components of a three-tier client/server system include:

Accepted Answer

A)  server, middleware, and client. 
B)  client, applications server, and database server. 
C)  database server, client, and middleware. 
D)  applications server, middleware, and client. 
A)  server, middleware, and client. 
B)  client, applications server, and database server. 
C)  database server, client, and middleware. 
D)  applications server, middleware, and client.

Question 7

A vertically integrated information system may perform which of the following?

Accepted Answer

A)  capture the initial sales data and produce invoices (acting as a transaction processing system) 
B)  summarize these data on a weekly basis for use by middle managers in tracking slow- and fast-selling items as well as productive and unproductive salespeople (acting as a decision support system) 
C)  analyze data for long-term trends for use by top managers (acting as an executive information system) 
D)  all of the above 
A)  capture the initial sales data and produce invoices (acting as a transaction processing system) 
B)  summarize these data on a weekly basis for use by middle managers in tracking slow- and fast-selling items as well as productive and unproductive salespeople (acting as a decision support system) 
C)  analyze data for long-term trends for use by top managers (acting as an executive information system) 
D)  all of the above

Question 8

In a client/server environment,Web servers and groupware servers are usually:

Accepted Answer

A)  thin servers. 
B)  three-tier servers. 
C)  fat servers. 
D)  medium servers. 
A)  thin servers. 
B)  three-tier servers. 
C)  fat servers. 
D)  medium servers.

Question 9

All of the following statements about enterprise resource planning (ERP)systems are true except:

Accepted Answer

A)  the modules of an ERP system are integrated through common definitions and a common database. 
B)  ERP systems are designed to support business processes that involve multiple functional units. 
C)  the modules of an ERP system are typically designed for companies operating in the U.S. only. 
D)  ERP systems are typically purchased from a software vendor. 
A)  the modules of an ERP system are integrated through common definitions and a common database. 
B)  ERP systems are designed to support business processes that involve multiple functional units. 
C)  the modules of an ERP system are typically designed for companies operating in the U.S. only. 
D)  ERP systems are typically purchased from a software vendor.

Question 10

At Around-the-World-Warehouses,a shipping clerk or sales clerk enters the receipt or sale of a product into a desktop computer.As soon as the entry is completed,a master file is updated within a fraction of a second.This order entry system is an example of a(n):

Accepted Answer

A)  online processing system. 
B)  batch processing system. 
C)  in-line system. 
D)  personal system. 
A)  online processing system. 
B)  batch processing system. 
C)  in-line system. 
D)  personal system.

Question 11

Lotus Notes (an IBM product)is an example of which of the following types of application software?

Accepted Answer

A)  enterprise resource planning (ERP) system 
B)  transaction processing system 
C)  groupware 
D)  physician documentation for patient records 
A)  enterprise resource planning (ERP) system 
B)  transaction processing system 
C)  groupware 
D)  physician documentation for patient records

Question 12

MRP II is a computer-based manufacturing administration system that usually has which of the following components?

Accepted Answer

A)  computer-aided design, master production schedule, and group technology 
B)  master production schedule, material requirements planning, and shop floor control 
C)  material requirements planning, computer-aided engineering, and master production schedule 
D)  shop floor control, manufacturing automation protocol, and material requirements planning 
A)  computer-aided design, master production schedule, and group technology 
B)  master production schedule, material requirements planning, and shop floor control 
C)  material requirements planning, computer-aided engineering, and master production schedule 
D)  shop floor control, manufacturing automation protocol, and material requirements planning

Question 13

Which of the following CRM enterprise vendors offers only a hosted or on-demand solution?

Accepted Answer

A)  Oracle 
B)  Microsoft 
C)  Salesforce.com 
D)  SAP 
A)  Oracle 
B)  Microsoft 
C)  Salesforce.com 
D)  SAP

Question 14

What are the 5 basic components of a supply chain management (SCM)system?

Accepted Answer

A)  market, source, make, sell, deliver 
B)  plan, source, buy, sell, deliver 
C)  plan, source, make, deliver, return 
D)  procure, make, market, sell, deliver 
A)  market, source, make, sell, deliver 
B)  plan, source, buy, sell, deliver 
C)  plan, source, make, deliver, return 
D)  procure, make, market, sell, deliver

Question 15

Which of the following is not an example of an outcome that would be expected from the implementation of a supply chain management (SCM)system?

Accepted Answer

A)  reduction in time for getting a new product designed and at a retail store 
B)  reducing out-of-stock items in warehouses 
C)  more accurate accounting records 
D)  delivering the right number of products to the right customers at the right time 
A)  reduction in time for getting a new product designed and at a retail store 
B)  reducing out-of-stock items in warehouses 
C)  more accurate accounting records 
D)  delivering the right number of products to the right customers at the right time

Question 16

An information system that supports a particular area of an organization,such as production or marketing,is called a:

Accepted Answer

A)  group support system. 
B)  functional information system. 
C)  vertically integrated information system. 
D)  transaction-processing system. 
A)  group support system. 
B)  functional information system. 
C)  vertically integrated information system. 
D)  transaction-processing system.

Question 17

Which of the following is a potential business benefit from implementing an ERP system?

Accepted Answer

A)  improved financial process controls 
B)  lower costs for inventory warehousing 
C)  re-engineered business processes 
D)  all of the above 
A)  improved financial process controls 
B)  lower costs for inventory warehousing 
C)  re-engineered business processes 
D)  all of the above

Question 18

Payroll and order entry systems are examples of transaction processing systems.

Accepted Answer

A) True 
 B)False

Question 19

Which one of the following answers consists of systems all of which have been defined in this textbook as enterprise systems?

Accepted Answer

A)  expert system, data mining, neural networks 
B)  groupware, intranet, group support systems 
C)  data warehousing, data mining, business intelligence systems 
D)  intranet, customer relationship management, groupware 
A)  expert system, data mining, neural networks 
B)  groupware, intranet, group support systems 
C)  data warehousing, data mining, business intelligence systems 
D)  intranet, customer relationship management, groupware

Question 20

What are the three major categories of computer-integrated manufacturing (CIM)systems?

Accepted Answer

A)  robotics, engineering systems, and manufacturing administration 
B)  design, factory operations, and engineering systems 
C)  manufacturing administration, factory operations, and design 
D)  engineering systems, manufacturing administration, and factory operations 
A)  robotics, engineering systems, and manufacturing administration 
B)  design, factory operations, and engineering systems 
C)  manufacturing administration, factory operations, and design 
D)  engineering systems, manufacturing administration, and factory operations

Which of the following statements about service-oriented architecture (SOA)is false?

A manufacturing computer system that logically groups parts according to physical characteristics,machine routings through a factory,and similar machine operations is what kind of system?

Groupware systems attempt to provide an integrated approach to all aspects of interaction a company has with its customers.

A computer system that relies on extensive data input to produce a production schedule for the factory and a schedule of needed raw materials is what kind of system?

Intraorganizational systems are systems that span organizational boundaries.

The components of a three-tier client/server system include:

A vertically integrated information system may perform which of the following?

In a client/server environment,Web servers and groupware servers are usually:

All of the following statements about enterprise resource planning (ERP)systems are true except:

At Around-the-World-Warehouses,a shipping clerk or sales clerk enters the receipt or sale of a product into a desktop computer.As soon as the entry is completed,a master file is updated within a fraction of a second.This order entry system is an example of a(n):

Lotus Notes (an IBM product)is an example of which of the following types of application software?

MRP II is a computer-based manufacturing administration system that usually has which of the following components?

Which of the following CRM enterprise vendors offers only a hosted or on-demand solution?

What are the 5 basic components of a supply chain management (SCM)system?

Which of the following is not an example of an outcome that would be expected from the implementation of a supply chain management (SCM)system?

An information system that supports a particular area of an organization,such as production or marketing,is called a:

Which of the following is a potential business benefit from implementing an ERP system?

Payroll and order entry systems are examples of transaction processing systems.

Which one of the following answers consists of systems all of which have been defined in this textbook as enterprise systems?

What are the three major categories of computer-integrated manufacturing (CIM)systems?

Managing IT in a Digital World

Computer Systems

Telecommunications and Networking

The Data Resource

Managerial Support Systems

E-Business Systems

Basic Systems Concepts and Tools

Methodologies for Custom Software Development

Methodologies for Purchased Software Packages

IT Project Management

Planning Information Systems Resources

Leading the Information Systems Function

Information Security

Social, Ethical, and Legal Issues

Filters

Exam 5: Enterprise Systems

Which of the following statements about service-oriented architecture (SOA)is false?

A manufacturing computer system that logically groups parts according to physical characteristics,machine routings through a factory,and similar machine operations is what kind of system?

Groupware systems attempt to provide an integrated approach to all aspects of interaction a company has with its customers.

A computer system that relies on extensive data input to produce a production schedule for the factory and a schedule of needed raw materials is what kind of system?

Intraorganizational systems are systems that span organizational boundaries.

The components of a three-tier client/server system include:

A vertically integrated information system may perform which of the following?

In a client/server environment,Web servers and groupware servers are usually:

All of the following statements about enterprise resource planning (ERP)systems are true except:

At Around-the-World-Warehouses,a shipping clerk or sales clerk enters the receipt or sale of a product into a desktop computer.As soon as the entry is completed,a master file is updated within a fraction of a second.This order entry system is an example of a(n):

Lotus Notes (an IBM product)is an example of which of the following types of application software?

MRP II is a computer-based manufacturing administration system that usually has which of the following components?

Which of the following CRM enterprise vendors offers only a hosted or on-demand solution?

What are the 5 basic components of a supply chain management (SCM)system?

Which of the following is not an example of an outcome that would be expected from the implementation of a supply chain management (SCM)system?

An information system that supports a particular area of an organization,such as production or marketing,is called a:

Which of the following is a potential business benefit from implementing an ERP system?

Payroll and order entry systems are examples of transaction processing systems.

Which one of the following answers consists of systems all of which have been defined in this textbook as enterprise systems?

What are the three major categories of computer-integrated manufacturing (CIM)systems?

Managing IT in a Digital World

Computer Systems

Telecommunications and Networking

The Data Resource

Managerial Support Systems

E-Business Systems

Basic Systems Concepts and Tools

Methodologies for Custom Software Development

Methodologies for Purchased Software Packages

IT Project Management

Planning Information Systems Resources

Leading the Information Systems Function

Information Security

Social, Ethical, and Legal Issues

Filters