Question 1

Refer to IT's About Business 7.1: Selling luxury items online is as easy as selling books and DVDs.

Accepted Answer

A) True 
 B)False

Question 2

_____ contain a chip that can store information and be used for several purposes.

Accepted Answer

A)  Electronic checks 
B)  Stored-value money cards 
C)  Purchasing cards 
D)  Smart cards 
E)  Person-to-person payments 
A)  Electronic checks 
B)  Stored-value money cards 
C)  Purchasing cards 
D)  Smart cards 
E)  Person-to-person payments

Question 3

In which of the following business models do businesses request quotes from suppliers and use B2B with a reverse auction mechanism?

Accepted Answer

A)  find-the-best-price 
B)  electronic tendering system 
C)  name-your-own-price 
D)  online direct marketing 
E)  affiliate marketing 
A)  find-the-best-price 
B)  electronic tendering system 
C)  name-your-own-price 
D)  online direct marketing 
E)  affiliate marketing

Question 4

Channel conflict occurs when click-and-mortar companies have problems with their regular distributors when they sell directly to customers online.

Accepted Answer

A) True 
 B)False

Question 5

eBay is a good example of business-to-consumer electronic commerce.

Accepted Answer

A) True 
 B)False

Question 6

Which type of electronic commerce is the largest by volume?

Accepted Answer

A)  business-to-employee 
B)  consumer-to-consumer 
C)  business-to-business 
D)  business-to-consumer 
E)  none of the above 
A)  business-to-employee 
B)  consumer-to-consumer 
C)  business-to-business 
D)  business-to-consumer 
E)  none of the above

Question 7

In the _____ marketplace model, organizations attempt to sell their products or services to other organizations electronically.

Accepted Answer

A)  buy-side 
B)  sell-side 
C)  group purchasing 
D)  desktop purchasing 
E)  electronic exchange 
A)  buy-side 
B)  sell-side 
C)  group purchasing 
D)  desktop purchasing 
E)  electronic exchange

Question 8

Which of the following is not an advantage of e-tailing?

Accepted Answer

A)  You can buy from home, 24 hours per day. 
B)  You have only a few products to choose from. 
C)  You can obtain detailed information on products. 
D)  You can compare competitors' products and prices. 
E)  All of the above 
A)  You can buy from home, 24 hours per day. 
B)  You have only a few products to choose from. 
C)  You can obtain detailed information on products. 
D)  You can compare competitors' products and prices. 
E)  All of the above

Question 9

Each buyer needs only one e-wallet for all merchants.

Accepted Answer

A) True 
 B)False

Question 10

Internet advertising is impersonal, one-way mass communication.

Accepted Answer

A) True 
 B)False

Question 11

Difficulties in order fulfillment are most closely associated with which type of electronic commerce?

Accepted Answer

A)  business-to-business 
B)  business-to-consumer 
C)  government-to-citizen 
D)  business-to-employee 
E)  mobile commerce 
A)  business-to-business 
B)  business-to-consumer 
C)  government-to-citizen 
D)  business-to-employee 
E)  mobile commerce

Question 12

_____ auctions employ a request for quotation.

Accepted Answer

A)  Forward 
B)  Static 
C)  Reverse 
D)  Physical 
E)  Simple 
A)  Forward 
B)  Static 
C)  Reverse 
D)  Physical 
E)  Simple

Question 13

_____, which is a broader concept than _____, is the buying and selling of goods and services, as well as servicing customers, collaborating with business partners, and performing transactions within an organization.

Accepted Answer

A)  Business-to-business electronic commerce, business-to-customer electronic commerce 
B)  Electronic commerce, electronic business 
C)  Business-to-customer electronic commerce, business-to-business electronic commerce 
D)  Business-to-business electronic commerce, intrabusiness electronic commerce 
E)  Electronic business, electronic commerce 
A)  Business-to-business electronic commerce, business-to-customer electronic commerce 
B)  Electronic commerce, electronic business 
C)  Business-to-customer electronic commerce, business-to-business electronic commerce 
D)  Business-to-business electronic commerce, intrabusiness electronic commerce 
E)  Electronic business, electronic commerce

Question 14

Banners are the most common form of advertisement on the Internet.

Accepted Answer

A) True 
 B)False

Question 15

You have been running a landscaping business called Trim Grass for about two years. You have developed a special blend of grass seed for your area that you use when you reseed your clients' lawns. You are receiving e-mails via your Web site from people who would like to purchase some. You decide to start selling seed online, and you hire someone to rebuild your Web site. Which of the following statements is not true?

Accepted Answer

A)  Trim Grass is now multichanneling. 
B)  Trim Grass needs to think about how to ship the seed. 
C)  Trim Grass will have to collect sales tax from all sales. 
D)  Trim Grass will have more expenses. 
E)  Trim Grass will need to consider different advertising methods. 
A)  Trim Grass is now multichanneling. 
B)  Trim Grass needs to think about how to ship the seed. 
C)  Trim Grass will have to collect sales tax from all sales. 
D)  Trim Grass will have more expenses. 
E)  Trim Grass will need to consider different advertising methods.

Question 16

Horizontal exchanges connect buyers and sellers across many industries.

Accepted Answer

A) True 
 B)False

Question 17

Selling products such as books and computers on the Internet may reduce vendors' selling costs by 20 to 40 percent, with further reductions being difficult because the products must be delivered physically.

Accepted Answer

A) True 
 B)False

Question 18

The advantages of electronic commerce for consumers include all of the following except:

Accepted Answer

A)  You can buy from home 24 hours per day, 7 days per week. 
B)  You have a wider variety of products to choose from. 
C)  You typically cannot access additional information, so you do not have information overload. 
D)  You can easily compare prices and features. 
E)  You can find unique items. 
A)  You can buy from home 24 hours per day, 7 days per week. 
B)  You have a wider variety of products to choose from. 
C)  You typically cannot access additional information, so you do not have information overload. 
D)  You can easily compare prices and features. 
E)  You can find unique items.

Question 19

Internet advertising improves on traditional advertising in all of the following ways except:

Accepted Answer

A)  Internet ads can be updated at any time at minimal cost. 
B)  Internet ads can reach large numbers of potential buyers all over the world. 
C)  Internet ads are always more effective than other types of advertising. 
D)  Internet ads can make effective use of multimedia. 
E)  Internet ads are current. 
A)  Internet ads can be updated at any time at minimal cost. 
B)  Internet ads can reach large numbers of potential buyers all over the world. 
C)  Internet ads are always more effective than other types of advertising. 
D)  Internet ads can make effective use of multimedia. 
E)  Internet ads are current.

Question 20

Which of the following is not an effect that E-commerce has had on organizations?

Accepted Answer

A)  E-commerce enables smaller businesses to operate in areas dominated by larger companies. 
B)  E-commerce increases the number of potential customers to whom the company can market its products. 
C)  E-commerce is a costly medium for increasing market share. 
D)  E-commerce removes many barriers for start-up businesses. 
E)  E-commerce makes it easy to reach customers around the world. 
A)  E-commerce enables smaller businesses to operate in areas dominated by larger companies. 
B)  E-commerce increases the number of potential customers to whom the company can market its products. 
C)  E-commerce is a costly medium for increasing market share. 
D)  E-commerce removes many barriers for start-up businesses. 
E)  E-commerce makes it easy to reach customers around the world.

Refer to IT's About Business 7.1: Selling luxury items online is as easy as selling books and DVDs.

_____ contain a chip that can store information and be used for several purposes.

In which of the following business models do businesses request quotes from suppliers and use B2B with a reverse auction mechanism?

Channel conflict occurs when click-and-mortar companies have problems with their regular distributors when they sell directly to customers online.

eBay is a good example of business-to-consumer electronic commerce.

Which type of electronic commerce is the largest by volume?

In the _____ marketplace model, organizations attempt to sell their products or services to other organizations electronically.

Which of the following is not an advantage of e-tailing?

Each buyer needs only one e-wallet for all merchants.

Internet advertising is impersonal, one-way mass communication.

Difficulties in order fulfillment are most closely associated with which type of electronic commerce?

_____ auctions employ a request for quotation.

_, which is a broader concept than _, is the buying and selling of goods and services, as well as servicing customers, collaborating with business partners, and performing transactions within an organization.

Banners are the most common form of advertisement on the Internet.

Horizontal exchanges connect buyers and sellers across many industries.

Selling products such as books and computers on the Internet may reduce vendors' selling costs by 20 to 40 percent, with further reductions being difficult because the products must be delivered physically.

The advantages of electronic commerce for consumers include all of the following except:

Internet advertising improves on traditional advertising in all of the following ways except:

Which of the following is not an effect that E-commerce has had on organizations?

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Ethics and Privacy

Information Security

Data and Knowledge Management

Networks

Wireless, Mobile Computing, and Mobile Commerce

Social Computing

Enterprise Resource Planning Systems

Customer Relationship Management and Supply Chain Management

Crm and Scm

Business Intelligence

Technology Guide 1 - Hardware

Technology Guide 2 - Software

Technology Guide 3 - Cloud Computing

Technology Guide 4 - Intelligent Systems

Filters

Exam 7: E-Business and E-Commerce

Refer to IT's About Business 7.1: Selling luxury items online is as easy as selling books and DVDs.

_____ contain a chip that can store information and be used for several purposes.

In which of the following business models do businesses request quotes from suppliers and use B2B with a reverse auction mechanism?

Channel conflict occurs when click-and-mortar companies have problems with their regular distributors when they sell directly to customers online.

eBay is a good example of business-to-consumer electronic commerce.

Which type of electronic commerce is the largest by volume?

In the _____ marketplace model, organizations attempt to sell their products or services to other organizations electronically.

Which of the following is not an advantage of e-tailing?

Each buyer needs only one e-wallet for all merchants.

Internet advertising is impersonal, one-way mass communication.

Difficulties in order fulfillment are most closely associated with which type of electronic commerce?

_____ auctions employ a request for quotation.

_____, which is a broader concept than _____, is the buying and selling of goods and services, as well as servicing customers, collaborating with business partners, and performing transactions within an organization.

Banners are the most common form of advertisement on the Internet.

Horizontal exchanges connect buyers and sellers across many industries.

Selling products such as books and computers on the Internet may reduce vendors' selling costs by 20 to 40 percent, with further reductions being difficult because the products must be delivered physically.

The advantages of electronic commerce for consumers include all of the following except:

Internet advertising improves on traditional advertising in all of the following ways except:

Which of the following is not an effect that E-commerce has had on organizations?

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Ethics and Privacy

Information Security

Data and Knowledge Management

Networks

Wireless, Mobile Computing, and Mobile Commerce

Social Computing

Enterprise Resource Planning Systems

Customer Relationship Management and Supply Chain Management

Crm and Scm

Business Intelligence

Technology Guide 1 - Hardware

Technology Guide 2 - Software

Technology Guide 3 - Cloud Computing

Technology Guide 4 - Intelligent Systems

Filters

_, which is a broader concept than _, is the buying and selling of goods and services, as well as servicing customers, collaborating with business partners, and performing transactions within an organization.