Question 1

_____ reports contain special information not found in routine reports.

Accepted Answer

A)  Ad hoc 
B)  Summary 
C)  Drill-down 
D)  Key-indicator 
A)  Ad hoc 
B)  Summary 
C)  Drill-down 
D)  Key-indicator A

Question 2

Which of the following statements about the National Australian Bank's legacy system is true?

Accepted Answer

A)  It provided a robust Web portal for its asset management clients. 
B)  It lacked any mechanism to integrate information from multiple systems in order to create the necessary reports. 
C)  It enabled clients to create custom dashboards, generate routine reports, and run complex calculations within the system. 
D)  It did not have the necessary asset data to create the reports clients needed directly through the client portals. 
A)  It provided a robust Web portal for its asset management clients. 
B)  It lacked any mechanism to integrate information from multiple systems in order to create the necessary reports. 
C)  It enabled clients to create custom dashboards, generate routine reports, and run complex calculations within the system. 
D)  It did not have the necessary asset data to create the reports clients needed directly through the client portals. B

Question 3

The business processes in ERP software are typically defined by the company using the software.

Accepted Answer

A) True 
 B)False  False

Question 4

Which of the following is NOT a function of functional area information systems?

Accepted Answer

A)  Providing information to managers in the functional areas 
B)  Supporting the managerial tasks of planning, organizing, and controlling operations 
C)  Providing analysis capabilities to middle-level managers and staff 
D)  Providing data from business events to the corporate database 
A)  Providing information to managers in the functional areas 
B)  Supporting the managerial tasks of planning, organizing, and controlling operations 
C)  Providing analysis capabilities to middle-level managers and staff 
D)  Providing data from business events to the corporate database

Question 5

The business processes in ERP software are typically predefined by the best practices that the ERP vendor has developed.

Accepted Answer

A) True 
 B)False

Question 6

Data provided by transaction processing systems is solely used as input for functional area information systems.

Accepted Answer

A) True 
 B)False

Question 7

ERP systems:

Accepted Answer

A)  adopt a business process view of the overall organization to integrate the planning, management, and use of all of an organization's resources, employing a common software platform and database. 
B)  support a particular functional area in the organization by increasing each area's internal efficiency and effectiveness. 
C)  support the monitoring, collection, storage, and processing of data from the organization's basic business transactions, each of which generates data. 
D)  are used to control production scheduling, inventories, and allocation of related resources such as money and labor by employing numerous software that generate reports for all functional departments. 
A)  adopt a business process view of the overall organization to integrate the planning, management, and use of all of an organization's resources, employing a common software platform and database. 
B)  support a particular functional area in the organization by increasing each area's internal efficiency and effectiveness. 
C)  support the monitoring, collection, storage, and processing of data from the organization's basic business transactions, each of which generates data. 
D)  are used to control production scheduling, inventories, and allocation of related resources such as money and labor by employing numerous software that generate reports for all functional departments.

Question 8

The benefits of enterprise resource planning systems include:

Accepted Answer

A)  increasing an organization's ability to react quickly to changing business conditions. 
B)  providing decision support on performance across functional areas. 
C)  integrating the organization's functions into cross-functional processes. 
D)  all of these options. 
A)  increasing an organization's ability to react quickly to changing business conditions. 
B)  providing decision support on performance across functional areas. 
C)  integrating the organization's functions into cross-functional processes. 
D)  all of these options.

Question 9

Information systems within an organization must be owned by the organization itself.

Accepted Answer

A) True 
 B)False

Question 10

_____ processes originate in one company and conclude in another company.

Accepted Answer

A)  Interorganizational 
B)  Intraorganizational 
C)  Make-to-stock 
D)  Make-to-order 
A)  Interorganizational 
B)  Intraorganizational 
C)  Make-to-stock 
D)  Make-to-order

Question 11

A _____ is any business event that generates data worthy of being captured and stored in the organization's database.

Accepted Answer

A)  function 
B)  process 
C)  transaction 
D)  calculation 
A)  function 
B)  process 
C)  transaction 
D)  calculation

Question 12

Enterprise resource planning software is relatively straightforward to implement.

Accepted Answer

A) True 
 B)False

Question 13

Transactions processing systems monitor, collect, store, and process data generated from all business events.

Accepted Answer

A) True 
 B)False

Question 14

_____ reports show a greater level of detail than is included in routine reports.

Accepted Answer

A)  Ad hoc 
B)  Exception 
C)  Drill-down 
D)  Key-indicator 
A)  Ad hoc 
B)  Exception 
C)  Drill-down 
D)  Key-indicator

Question 15

ERP software includes a set of dependent software modules, each with its own database, that provides support for the business processes in the functional areas.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following departments is NOT typically involved in the order fulfillment process?

Accepted Answer

A)  Warehouse 
B)  Sales 
C)  Purchasing 
D)  Accounting 
A)  Warehouse 
B)  Sales 
C)  Purchasing 
D)  Accounting

Question 17

Which of the following statements about Disney's yield management system is true?

Accepted Answer

A)  The system enables Disney to implement a variable pricing strategy. 
B)  The system relies on analyzing historical data of customer preferences. 
C)  An interactive seating map accompanies the YMS. 
D)  All of these options 
A)  The system enables Disney to implement a variable pricing strategy. 
B)  The system relies on analyzing historical data of customer preferences. 
C)  An interactive seating map accompanies the YMS. 
D)  All of these options

_____ reports contain special information not found in routine reports.

Which of the following statements about the National Australian Bank's legacy system is true?

The business processes in ERP software are typically defined by the company using the software.

Which of the following is NOT a function of functional area information systems?

The business processes in ERP software are typically predefined by the best practices that the ERP vendor has developed.

Data provided by transaction processing systems is solely used as input for functional area information systems.

ERP systems:

The benefits of enterprise resource planning systems include:

Information systems within an organization must be owned by the organization itself.

_____ processes originate in one company and conclude in another company.

A _____ is any business event that generates data worthy of being captured and stored in the organization's database.

Enterprise resource planning software is relatively straightforward to implement.

Transactions processing systems monitor, collect, store, and process data generated from all business events.

_____ reports show a greater level of detail than is included in routine reports.

ERP software includes a set of dependent software modules, each with its own database, that provides support for the business processes in the functional areas.

Which of the following departments is NOT typically involved in the order fulfillment process?

Which of the following statements about Disney's yield management system is true?

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Data and Knowledge Management

Telecommunications and Networking

Business Analytics

Ethics and Privacy

Information Security

Social Computing

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Customer Relationship Management

Supply Chain Management

Acquiring Information Systems and Applications

Plug It in 1 Business Processes and Business Process Management

Plug It in 2 Hardware and Soft Ware

Plug IT In 3 Fundamentals of Relational Database Operations

Plug IT In 4 Cloud Computing

Plug IT In 5 Artificial Intelligence

Plug IT In 6 Project Management

Filters

Exam 11: Information Systems Within the Organization

_____ reports contain special information not found in routine reports.

Which of the following statements about the National Australian Bank's legacy system is true?

The business processes in ERP software are typically defined by the company using the software.

Which of the following is NOT a function of functional area information systems?

The business processes in ERP software are typically predefined by the best practices that the ERP vendor has developed.

Data provided by transaction processing systems is solely used as input for functional area information systems.

ERP systems:

The benefits of enterprise resource planning systems include:

Information systems within an organization must be owned by the organization itself.

_____ processes originate in one company and conclude in another company.

A _____ is any business event that generates data worthy of being captured and stored in the organization's database.

Enterprise resource planning software is relatively straightforward to implement.

Transactions processing systems monitor, collect, store, and process data generated from all business events.

_____ reports show a greater level of detail than is included in routine reports.

ERP software includes a set of dependent software modules, each with its own database, that provides support for the business processes in the functional areas.

Which of the following departments is NOT typically involved in the order fulfillment process?

Which of the following statements about Disney's yield management system is true?

Introduction to Information Systems

Organizational Strategy, Competitive Advantage, and Information Systems

Data and Knowledge Management

Telecommunications and Networking

Business Analytics

Ethics and Privacy

Information Security

Social Computing

E-Business and E-Commerce

Wireless, Mobile Computing, and Mobile Commerce

Customer Relationship Management

Supply Chain Management

Acquiring Information Systems and Applications

Plug It in 1 Business Processes and Business Process Management

Plug It in 2 Hardware and Soft Ware

Plug IT In 3 Fundamentals of Relational Database Operations

Plug IT In 4 Cloud Computing

Plug IT In 5 Artificial Intelligence

Plug IT In 6 Project Management

Filters