Question 1

Control systems lay out a framework for the future, and, in this sense, provide a blueprint for control.

Accepted Answer

A) True 
 B)False

Question 2

The Six Sigma approach is based on _____ that contribute(s) to customer satisfaction.

Accepted Answer

A)  statistical analysis 
B)  budgetary control 
C)  a strategic vision 
D)  management audits 
E)  an increased customer base 
A)  statistical analysis 
B)  budgetary control 
C)  a strategic vision 
D)  management audits 
E)  an increased customer base

Question 3

The use of market control mechanisms has been criticized by those who believe that:

Accepted Answer

A)  they rely too heavily on rules and procedures. 
B)  economic measures do not adequately reflect the complete value of an organization. 
C)  they are too dependent on the organizational culture. 
D)  economic measures are the only reflection of environmental sustainability. 
E)  decision making and power are too centralized when they are in use. 
A)  they rely too heavily on rules and procedures. 
B)  economic measures do not adequately reflect the complete value of an organization. 
C)  they are too dependent on the organizational culture. 
D)  economic measures are the only reflection of environmental sustainability. 
E)  decision making and power are too centralized when they are in use.

Question 4

Describe the three broad strategies for achieving organizational control.

Accepted Answer

According to William Ouchi of the Univer

Question 5

Scenario B. Use the information given below to answer the following questions.
Your manager is speaking to a group of employees about a problem in your department. Employees are not complying with the rules regarding the hours of work done per day. The rules in this situation are very important as the salary is linked to the number of hours worked. There are three suggestions being considered to address this problem:
1. Employees will be monitored at the entrance during shift changes to make sure that everyone enters data correctly.
2. Reports containing data tracking the number of hours worked will be reviewed regularly. Employees violating the rules will be counseled to correct the problem.
3. A new procedure will be developed describing an easier procedure for employees to ensure that they work the required number of hours. Training will be conducted so that each employee knows the policy and the procedure before it is enforced.
-Which approach to bureaucratic control is described by the first option?

Accepted Answer

A)  Feedback 
B)  Feedforward 
C)  Concurrent 
D)  Market 
E)  Clan 
A)  Feedback 
B)  Feedforward 
C)  Concurrent 
D)  Market 
E)  Clan

Question 6

Describe feedback control, feedforward control, and concurrent control.

Accepted Answer

Bureaucratic control combines three appr

Question 7

_____ indicates the company's ability to meet its long-term financial obligations.

Accepted Answer

A)  Profitability ratio 
B)  Liquidity ratio 
C)  Debt-equity ratio 
D)  Current ratio 
E)  Net working capital ratio 
A)  Profitability ratio 
B)  Liquidity ratio 
C)  Debt-equity ratio 
D)  Current ratio 
E)  Net working capital ratio

Question 8

_____ indicate management's ability to generate a financial return on sales or investment.

Accepted Answer

A)  Liquidity ratios 
B)  Leverage ratios 
C)  Net working capital ratios 
D)  Profitability ratios 
E)  Current ratios 
A)  Liquidity ratios 
B)  Leverage ratios 
C)  Net working capital ratios 
D)  Profitability ratios 
E)  Current ratios

Question 9

Empowerment is important in organizations today because:

Accepted Answer

A)  the nature of management has changed. 
B)  employees' jobs have become less challenging. 
C)  employees are more concerned about pay. 
D)  labor unions are growing. 
E)  role of technology has increased. 
A)  the nature of management has changed. 
B)  employees' jobs have become less challenging. 
C)  employees are more concerned about pay. 
D)  labor unions are growing. 
E)  role of technology has increased.

Question 10

At a town hall meeting, the CEO of a company spoke energetically about adopting cost-cutting measures due to the recent economic slump. However, a few days later, the employees found out that the CEO had gone on an exotic vacation using funds from the company. Which of the following is true about this company?

Accepted Answer

A)  Key data are not measured and reported in a timely manner. 
B)  Reviews are not held periodically. 
C)  Employees are unclear about what needs to be achieved. 
D)  Senior managers set a bad example, implying a lack of control. 
E)  The firm's expectations are not established in writing. 
A)  Key data are not measured and reported in a timely manner. 
B)  Reviews are not held periodically. 
C)  Employees are unclear about what needs to be achieved. 
D)  Senior managers set a bad example, implying a lack of control. 
E)  The firm's expectations are not established in writing.

Question 11

The cash budget should be prepared before all other budget estimates are completed.

Accepted Answer

A) True 
 B)False

Question 12

Briefly describe market controls at the corporate level.

Accepted Answer

The answer of Briefly describe market controls at the corporate...

Question 13

Which type of control is future oriented and aims to prevent problems before they arise?

Accepted Answer

A)  Feedback control 
B)  Specialist control 
C)  Feedforward control 
D)  Operator control 
E)  Concurrent control 
A)  Feedback control 
B)  Specialist control 
C)  Feedforward control 
D)  Operator control 
E)  Concurrent control

Question 14

Which of the following is recommended for managing in an empowered setting?

Accepted Answer

A)  Put control where the best people are. 
B)  Building on trust rather than distrust. 
C)  Use reactive controls. 
D)  Base control on company norms. 
E)  Reinforce responsiveness and teamwork. 
A)  Put control where the best people are. 
B)  Building on trust rather than distrust. 
C)  Use reactive controls. 
D)  Base control on company norms. 
E)  Reinforce responsiveness and teamwork.

Question 15

Employees are often benefited as diversified companies are repeatedly bought and sold based on market controls.

Accepted Answer

A) True 
 B)False

Question 16

The last step in a typical control system is:

Accepted Answer

A)  taking action to correct problems. 
B)  setting performance standards. 
C)  measuring performance. 
D)  comparing performance against the standards. 
E)  revising standards. 
A)  taking action to correct problems. 
B)  setting performance standards. 
C)  measuring performance. 
D)  comparing performance against the standards. 
E)  revising standards.

Question 17

Control and _____ have been called the Siamese twins of management.

Accepted Answer

A)  planning 
B)  organizing 
C)  leading 
D)  directing 
E)  empowerment 
A)  planning 
B)  organizing 
C)  leading 
D)  directing 
E)  empowerment

Question 18

The most common liquidity ratio is current assets to current liabilities, known as the:

Accepted Answer

A)  debt-equity ratio. 
B)  current ratio. 
C)  profit and loss ratio. 
D)  return on investment ratio. 
E)  stockholders' equity ratio. 
A)  debt-equity ratio. 
B)  current ratio. 
C)  profit and loss ratio. 
D)  return on investment ratio. 
E)  stockholders' equity ratio.

Question 19

_____ indicate(s) a company's ability to pay short-term debts.

Accepted Answer

A)  Liabilities 
B)  Stockholders' equity 
C)  Assets 
D)  Liquidity ratios 
E)  Audits 
A)  Liabilities 
B)  Stockholders' equity 
C)  Assets 
D)  Liquidity ratios 
E)  Audits

Question 20

An itemized financial document of the income and the expenses of a company's operations is known as the:

Accepted Answer

A)  balanced scorecard. 
B)  appropriation account. 
C)  surplus. 
D)  fiscal policy. 
E)  profit and loss statement. 
A)  balanced scorecard. 
B)  appropriation account. 
C)  surplus. 
D)  fiscal policy. 
E)  profit and loss statement.

Control systems lay out a framework for the future, and, in this sense, provide a blueprint for control.

The Six Sigma approach is based on _____ that contribute(s) to customer satisfaction.

The use of market control mechanisms has been criticized by those who believe that:

Describe the three broad strategies for achieving organizational control.

Describe feedback control, feedforward control, and concurrent control.

_____ indicates the company's ability to meet its long-term financial obligations.

_____ indicate management's ability to generate a financial return on sales or investment.

Empowerment is important in organizations today because:

The cash budget should be prepared before all other budget estimates are completed.

Briefly describe market controls at the corporate level.

Which type of control is future oriented and aims to prevent problems before they arise?

Which of the following is recommended for managing in an empowered setting?

Employees are often benefited as diversified companies are repeatedly bought and sold based on market controls.

The last step in a typical control system is:

Control and _____ have been called the Siamese twins of management.

The most common liquidity ratio is current assets to current liabilities, known as the:

_____ indicate(s) a company's ability to pay short-term debts.

An itemized financial document of the income and the expenses of a company's operations is known as the:

Managing in a Global World

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Human Resources

Managing Diversity and Inclusion

Leadership

Motivating People

Teamwork

Communicating

Innovating and Changing

Filters

Exam 14: Managing Control

Control systems lay out a framework for the future, and, in this sense, provide a blueprint for control.

The Six Sigma approach is based on _____ that contribute(s) to customer satisfaction.

The use of market control mechanisms has been criticized by those who believe that:

Describe the three broad strategies for achieving organizational control.

Describe feedback control, feedforward control, and concurrent control.

_____ indicates the company's ability to meet its long-term financial obligations.

_____ indicate management's ability to generate a financial return on sales or investment.

Empowerment is important in organizations today because:

The cash budget should be prepared before all other budget estimates are completed.

Briefly describe market controls at the corporate level.

Which type of control is future oriented and aims to prevent problems before they arise?

Which of the following is recommended for managing in an empowered setting?

Employees are often benefited as diversified companies are repeatedly bought and sold based on market controls.

The last step in a typical control system is:

Control and _____ have been called the Siamese twins of management.

The most common liquidity ratio is current assets to current liabilities, known as the:

_____ indicate(s) a company's ability to pay short-term debts.

An itemized financial document of the income and the expenses of a company's operations is known as the:

Managing in a Global World

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Human Resources

Managing Diversity and Inclusion

Leadership

Motivating People

Teamwork

Communicating

Innovating and Changing

Filters