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    Marketing Management Study Set 3
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    Exam 5: Creating Customer Value, Satisfaction, and Loyalty
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    Customer Profitability Analysis (CPA)is Best Conducted with the Tools of an Accounting
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Customer Profitability Analysis (CPA)is Best Conducted with the Tools of an Accounting

Question 59

Question 59

True/False

Customer profitability analysis (CPA)is best conducted with the tools of an accounting technique called activity-based costing (ABC).

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