Multiple Choice
A marketer would be most likely to use which of the following to make sure that her company always comes up at or near the top of lists of typical search phrases related to her business?
A) an online reputation management service
B) a "scrub" service
C) search engine optimization (SEO)
D) total quality management (TQM)
E) SERVQUAL
Correct Answer:

Verified
Correct Answer:
Verified
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