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    Marketing
  4. Exam
    Exam 8: Developing and Managing Products and Services
  5. Question
    According to the Authors, Quality Can Be Defined as __________
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According to the Authors, Quality Can Be Defined as __________

Question 138

Question 138

Short Answer

According to the authors, quality can be defined as __________.
positive post-purchase dissonance
brand equity
freedom from defects
quality assurance
customer-centered thinking

Correct Answer:

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freedom fr...

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