When Making Claims or Requesting Adjustments,you Should Begin by

Multiple Choice

When making claims or requesting adjustments,you should begin by

A) complimenting the company for past service.
B) providing a detailed description of the faulty merchandise.
C) providing a straightforward explanation of what the problem is.
D) threatening legal action if you do not receive a favorable adjustment.
E) providing a detailed explanation of what you expect the company to do.