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    Business Communication Today
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    Exam 10: Writing Routine and Positive Messages
  5. Question
    Which of the Following Should Be in the Opening Section
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Which of the Following Should Be in the Opening Section

Question 93

Question 93

Multiple Choice

Which of the following should be in the opening section of a routine or positive message?


A) A detailed explanation
B) Justification of the news
C) The main idea
D) An indication of the benefits to the reader
E) A copy of needed documentation

Correct Answer:

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