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When You're Planning a Negative Message,________ in Order to Minimize

Question 111

Multiple Choice

When you're planning a negative message,________ in order to minimize the damage to business relationships and encourage acceptance of your message.


A) analyze the situation carefully
B) be direct at all times
C) emphasize your needs and concerns
D) quote the policies and regulations of your company
E) offer an opportunity to discuss the issue in person

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