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    Operations Management Study Set 4
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    Exam 14: Management of Quality
  5. Question
    Tangibles Is the Dimension of Service Quality That Reflects the Customers
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Tangibles Is the Dimension of Service Quality That Reflects the Customers

Question 6

Question 6

True/False

Tangibles is the dimension of service quality that reflects the customers' expectations of the services to be bundled with product purchases.

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