True/False
An example of service variability is that within a given hotel,one registration-desk employee may be cheerful and efficient whereas another may be unpleasant and slow.
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q33: Some ski resorts promote summer vacation packages
Q34: An increasing number of retailers and wholesalers
Q35: Companies need to periodically _ their brands'
Q36: The second level of a product is
Q37: Products that the customer either does not
Q39: A company can expand its product line
Q40: All of the following are a manufacturer's
Q41: _ occurs when a company introduces additional
Q42: John West brand tuna sells more than
Q43: Companies should periodically use a technique,known as