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  3. Study Set
    Principles of Marketing Study Set 1
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    Exam 2: Company and Marketing Strategy: Partnering to Build Customer Engagement, value and Relationships
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    Which of the Following Is NOT a Customer-Centred Measure of Marketing
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Which of the Following Is NOT a Customer-Centred Measure of Marketing

Question 18

Question 18

Multiple Choice

Which of the following is NOT a customer-centred measure of marketing impact?


A) customer management
B) customer acquisition
C) customer equity
D) customer retention
E) customer lifetime value

Correct Answer:

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