Question 1

Today, ________ industrialized nations have developed legislation to guard against employment practices that otherwise would be considered discriminatory.

Accepted Answer

A)  few 
B)  less than half 
C)  all 
D)  most

Question 2

Research suggests that people who work in teams are ________ satisfied with their work and ________ productive.

Accepted Answer

A)  more; less 
B)  less; less 
C)  less; more 
D)  more; more

Question 3

The formal and informal rules, procedures, and expectations that define the values, attitudes, beliefs, and customs of an organization is called organizational ________.

Accepted Answer

A)  norms 
B)  culture 
C)  justice 
D)  atmosphere

Question 4

In the 1990s, of all new additions to the workforce in the U.S., about ________ percent were women.

Accepted Answer

A)  27 
B)  67 
C)  87 
D)  47

Question 5

In a functional job analysis, jobs are rated according to ________ basic dimensions.

Accepted Answer

A)  four 
B)  three 
C)  two 
D)  five

Question 6

In general, the most effective combination of predictors for job performance includes each of the following except a(n) ________.

Accepted Answer

A)  test of conscientiousness 
B)  test of general mental ability 
C)  integrity test 
D)  structured interview

Question 7

A personnel director decides to use an objective test to measure which job applicants will be most likely to engage in counterproductive behavior in the workplace. She would be best served using a(n) ________.

Accepted Answer

A)  integrity test 
B)  test of vocational ability 
C)  personality test 
D)  test of general mental ability

Question 8

Conscientiousness is a valid predictor of job performance ________.

Accepted Answer

A)  only in service professions 
B)  in all jobs 
C)  only in technical jobs 
D)  only among unskilled laborers

Question 9

The theory that worker motivation depends on the relationship between personal effort expended and rewards received when compared to that of other workers is ________ theory.

Accepted Answer

A)  expectancy 
B)  goal-setting 
C)  equity 
D)  reinforcement

Question 10

Professionals working in the subfield of ________ psychology are involved with managing human resources in organizations.

Accepted Answer

A)  developmental 
B)  experimental 
C)  organizational 
D)  industrial

Question 11

The step in assessing an organization's training needs in which the knowledge, skills, and current performance of workers to determine who needs additional training is examined is the ________ analysis step.

Accepted Answer

A)  person 
B)  focus 
C)  organizational 
D)  task

Question 12

Job ________ is determined by the degree to which employees feel their expectations about their jobs are met.

Accepted Answer

A)  enhancement 
B)  compliance 
C)  enrichment 
D)  satisfaction

Question 13

Edson constantly tells offensively sexist jokes in front of the women with whom he works. He also teases them about their clothing and their bodies, and keeps pictures of nude centerfolds posted in his office. His behavior is an example of ________ sexual harassment.

Accepted Answer

A)  casual relationship 
B)  hostile work environment 
C)  quid pro quo 
D)  insensitivity

Question 14

Teachers, managers, nurses, and other professionals who do work that cannot be numerically counted are most likely to be evaluated using a(n) ________ appraisal system.

Accepted Answer

A)  residual 
B)  interactive 
C)  objective 
D)  subjective

Question 15

People who score high on a test of conscientiousness turn out to be better workers than those who score low on the test. This test can be said to have high ________.

Accepted Answer

A)  predictive reliability 
B)  a meta-analysis 
C)  intrinsic coherency 
D)  predictive validity

Question 16

An appraisal method that relies on judgments about the quality of work an employee contributes are known as a(n) ________ appraisal system.

Accepted Answer

A)  interactive 
B)  objective 
C)  subjective 
D)  residual

Question 17

Edson offers his female secretary a raise and promotion in return for having sex with him. His behavior is an example of ________ sexual harassment.

Accepted Answer

A)  forceful abuse 
B)  quid pro quo 
C)  personal relationship 
D)  hostile work environment

Question 18

Assessing an organization's training needs is a ________ step process.

Accepted Answer

A)  four 
B)  two 
C)  three 
D)  five

Question 19

A sense of fairness in the workplace is known as ________.

Accepted Answer

A)  affirmation 
B)  equity 
C)  efficacy 
D)  expectancy

Question 20

The step in assessing an organization's training needs in which the job duties that can be addressed through training are identified and the KSAOs required to perform those tasks successfully are examined, is the ________ analysis step.

Accepted Answer

A)  person 
B)  focus 
C)  task 
D)  organizational

Exam 16: Psychology Applied to Work