Multiple Choice
Which of the following BEST describes ISO 9000?
A) The concept that all employees are valuable contributors to a firm's business, and should be entrusted with decisions regarding their work
B) The redesigning of business processes to improve performance, quality, and productivity
C) A program certifying that a factory, laboratory, or office has met the quality management standards of the International Organization for Standardization
D) A certification program attesting to the fact that a factory, laboratory, or office has improved environmental performance
E) The process of evaluating all work activities to determine the value they add for customers
Correct Answer:
Verified
Correct Answer:
Verified
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