A Consumer Is More Likely to Complain When The

Multiple Choice

A consumer is more likely to complain when the:

A) Flowers he ordered for his wife's birthday are not delivered
B) Big Mac bought in a drive-through comes with pickles even though the special order said no pickles
C) Icing on the bakery cake is dark chocolate instead of milk chocolate as ordered
D) Mechanic fills the radiator with antifreeze instead of water
E) Repair person is 30-minutes late