Multiple Choice
Many carwashes offer free replacement washes to car owners if it rains or snows within 24 hours of when they had their cars cleaned at the carwash.Because people who would take advantage of this service guarantee are the ones that are concerned about the appearance of their car,this service guarantee:
A) Shows the absence of a customer focus
B) Illustrates the importance of employee empowerment
C) Does not fit the service provider's image
D) Is very meaningful
E) Is unconditional
Correct Answer:

Verified
Correct Answer:
Verified
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