Multiple Choice
The Walt Disney Company does not permit male employees at its theme parks to have mustaches and beards, sideburns that extend past the earlobe or hair covering any part of the ears or hanging over the shirt collar. In addition, male employees may not wear strong fragrances or earrings. The Walt Disney Company's dress code reflects the _____ dimension of service quality.
A) Reliability
B) Responsiveness
C) Assurance
D) Empathy
E) Tangibles
Correct Answer:
Verified
Correct Answer:
Verified
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