The Growth of E-Tailing Has Led to the Identification of Four

Multiple Choice

The growth of e-tailing has led to the identification of four core dimensions that consumers use to evaluate Web sites. They are:

A) Efficiency, fulfillment, reliability and privacy
B) Responsiveness, reliability, assurance and empathy
C) Context, content, community and connectivity
D) Content, reliability, privacy and download speed
E) Efficiency, effectiveness, maneuverability and attractiveness