Mr F Is Speaking with You, the Health Care Provider, About

Multiple Choice

Mr. F. is speaking with you, the health care provider, about his respiratory problem. Mr. F. says, "I've had this cough for 3 days, and it's getting worse." You reply, "Tell me more about your cough." Mr. F. states, "I wish I could tell you more. That's why I'm here. You tell me what's wrong!" Which caregiver response would be most appropriate for enhancing communication?

A) "After 3 days, you're tired of coughing. Have you had a fever?"
B) "I'd like to hear more about your experiences. Where were you born?"
C) "You may have a serious problem, and being confrontational will not help."
D) "I'll examine you and figure out the problem later."
E) "I don't know what's wrong. You could have almost any disease."