Question 1

Kevin Chang believes that the nature of his business operations makes measurement of performance almost impossible. Therefore, he wants to pay employees on the basis of hours worked. The compensation system he should use is a

Accepted Answer

A)  profit-sharing plan. 
B)  time-based compensation system. 
C)  commission system. 
D)  differential piece rate system.

Question 2

In a small business, a human resource manager is generally desirable when employee morale is satisfactory and the labor turnover is extremely low.

Accepted Answer

A) True 
 B)False

Question 3

ESOPs can motivate employees but they are of no help in providing a way for owners to cash out of the business.

Accepted Answer

A) True 
 B)False

Question 4

A job description refers to a listing of the knowledge, skills, abilities, and other characteristics necessary to perform a job.

Accepted Answer

A) True 
 B)False

Question 5

The owner of a growing business wonders when to hire a human resource manager. The most likely time would be when

Accepted Answer

A)  labor turnover rate is low. 
B)  total employment exceeds 100. 
C)  employees are not unionized. 
D)  morale is high.

Question 6

Explaining company procedures and company policies should be part of

Accepted Answer

A)  initial or "basic" training. 
B)  supervisory training. 
C)  orientation. 
D)  job instruction training.

Question 7

Orientation refers to instructions given during the interview with an applicant.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is a legal basis for selecting employees?

Accepted Answer

A)  Gender 
B)  Age 
C)  Education 
D)  Disabilities

Question 9

Though time spent on interviewing and other phases of the selection process helps to address the immediate need of finding suitable employees, the long-term benefits of this investment are trivial.

Accepted Answer

A) True 
 B)False

Question 10

It is now illegal for employers to arrange for background investigations of job applicants.

Accepted Answer

A) True 
 B)False

Question 11

Obviously, training helps prepare a new recruit to perform the duties for which he or she has been hired.

Accepted Answer

A) True 
 B)False

Question 12

Susan Williams wants to know the various tasks to be performed by a new employee before she looks for applicants. She should first

Accepted Answer

A)  examine production data for current employees. 
B)  prepare a job description. 
C)  consult the United States Employment Service. 
D)  hire a temporary employee.

Question 13

Temporary help agencies are good sources of employees when extensive training is required.

Accepted Answer

A) True 
 B)False

Question 14

Please list and describe the five steps involved in evaluating prospect and selecting employees.

Accepted Answer

The answer of Please list and describe the five steps...

Question 15

Small firms suffer a recruiting handicap because of the ability of large companies to offer more freedom on the job.

Accepted Answer

A) True 
 B)False

Question 16

Small firms give employees a share of ownership in the business through

Accepted Answer

A)  group incentive plans. 
B)  profit plans. 
C)  employee stock ownership plans. 
D)  action-sharing plans.

Question 17

Many companies have found behavioral interviews to be better than traditional interviews as predictors of a candidate's potential for success .

Accepted Answer

A) True 
 B)False

Question 18

A useful test of a potential applicant must be

Accepted Answer

A)  difficult. 
B)  customized to each applicant. 
C)  valid and reliable. 
D)  psychological in nature.

Question 19

To obtain a replacement for an employee taking short-term leave under provisions of the Family Leave Act, an employer might most appropriately use

Accepted Answer

A)  public employment agencies. 
B)  employee referrals. 
C)  help-wanted advertising. 
D)  temporary help agencies.

Question 20

One of the disadvantages of leasing employees is that

Accepted Answer

A)  the leasing company determines who gets promoted. 
B)  some leasing companies have run into financial trouble, leaving the small businesses liable for unpaid claims. 
C)  benefits are not as good for the employees, although the firm saves money. 
D)  the company receiving the employee loses control of his or her career path.

Exam 20: Managing Human Resources

Kevin Chang believes that the nature of his business operations makes measurement of performance almost impossible. Therefore, he wants to pay employees on the basis of hours worked. The compensation system he should use is a

In a small business, a human resource manager is generally desirable when employee morale is satisfactory and the labor turnover is extremely low.

ESOPs can motivate employees but they are of no help in providing a way for owners to cash out of the business.

A job description refers to a listing of the knowledge, skills, abilities, and other characteristics necessary to perform a job.

The owner of a growing business wonders when to hire a human resource manager. The most likely time would be when

Explaining company procedures and company policies should be part of

Orientation refers to instructions given during the interview with an applicant.

Which of the following is a legal basis for selecting employees?

Though time spent on interviewing and other phases of the selection process helps to address the immediate need of finding suitable employees, the long-term benefits of this investment are trivial.

It is now illegal for employers to arrange for background investigations of job applicants.

Obviously, training helps prepare a new recruit to perform the duties for which he or she has been hired.

Susan Williams wants to know the various tasks to be performed by a new employee before she looks for applicants. She should first

Temporary help agencies are good sources of employees when extensive training is required.

Please list and describe the five steps involved in evaluating prospect and selecting employees.

Small firms suffer a recruiting handicap because of the ability of large companies to offer more freedom on the job.

Small firms give employees a share of ownership in the business through

Many companies have found behavioral interviews to be better than traditional interviews as predictors of a candidate's potential for success .

A useful test of a potential applicant must be

To obtain a replacement for an employee taking short-term leave under provisions of the Family Leave Act, an employer might most appropriately use

One of the disadvantages of leasing employees is that