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    Exam 14: Building Customer Relationships
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    Nikita's Decision to Buy Her Shoes at Same Shop That
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Nikita's Decision to Buy Her Shoes at Same Shop That

Question 85

Question 85

Multiple Choice

Nikita's decision to buy her shoes at same shop that her favorite professor patronizes is the result of which sociological influence?


A) culture
B) opinion leaders
C) reference groups
D) social class

Correct Answer:

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