The First Step in the CDI Process,gathering Data,can Be

Multiple Choice

The first step in the CDI process,gathering data,can be:

A) simple,as all the data should already be in the CRM system
B) simple,as it mostly consists of external market research
C) simple,as the shipping and accounting data does not need to be included
D) difficult,because it needs to come from so many different sources by many different methods
E) difficult,because the salespeople will not want to share the information they've gathered about customers