Implementation and Follow-Up After the Sale Is Made Is a Key

Multiple Choice

Implementation and follow-up after the sale is made is a key step in the sales process for all of the following reasons EXCEPT:

A) to make sure that the customer's experience with the product is positive
B) to provide training in proper use of the product
C) to set the salesperson apart from competitors
D) to charge a fee for follow-up to increase revenue
E) to gain repeat business from current customers