Multiple Choice
Many white-collar workers have heard the story about the busy executive who billed the doctor for keeping him waiting when the patient showed up promptly at his appointment time or has dreamed of doing it themselves.This is an example of the _____ costs of services.
A) Convenience
B) Monetary
C) Psychological
D) Time
E) Search
Correct Answer:
Verified
Correct Answer:
Verified
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