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    Services Marketing
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    Exam 13: Managing Demand and Capacity
  5. Question
    In a Dentist's Office,the Wait Will Seem Longer for a Patient
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In a Dentist's Office,the Wait Will Seem Longer for a Patient

Question 1

Question 1

True/False

In a dentist's office,the wait will seem longer for a patient who is anxious than for a patient who is calm and relaxed.

Correct Answer:

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