Multiple Choice
A person who is a(n) _____ is a type of complainer who is unlikely to say anything to the service provider.This type of complainer often doubts the effectiveness of complaining because of a belief that the consequences will not merit the time and effort they will expend complaining.
A) Irate
B) Passive
C) Aggressive
D) Activist
E) Voicer
Correct Answer:
Verified
Correct Answer:
Verified
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