Multiple Choice
In India,weddings are timed to occur when Venus is in the ascendant and Jupiter is strong.This day is deemed lucky.In 2005,almost 15,000 couples in New Delhi had their wedding on December 25,the day astrologers announced would be the best day for a wedding.It is very likely that wedding planners in New Delhi have difficulty narrowing provider ______ of the gaps model of service quality due to their inability to match supply and demand.
A) Gap 1
B) Gap 2
C) Gap 3
D) Gap 4
Correct Answer:

Verified
Correct Answer:
Verified
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