Which of the Following Problems Is Associated with the Speaking-Listening

Multiple Choice

Which of the following problems is associated with the speaking-listening differential?

A) The quality of a salesperson's handshake becomes highly important.
B) Customers are more likely to accuse salespeople of backdoor selling.
C) Buying centers are more likely to have multiple gatekeepers.
D) Salespeople often become lazy listeners.
E) Salespeople have trouble making appointments with prospects.