Lashonda, a Manager, Needs to Speak with One of Her

Multiple Choice

Lashonda, a manager, needs to speak with one of her employees about his constant tardiness. Which of the following should she do?

A) She should send an email telling him that he cannot be late for work anymore or there will be consequences.
B) She should open the conversation by bluntly stating the bad news.
C) Lashonda should make sure to deliver her message with plenty of emotion to convey how serious the situation is.
D) Lashonda should make sure to prepare so that she delivers a thoughtful and polished message.
E) She should approach the conversation expecting it to be negative and difficult.