Question 1

The role of management in an organization that practices a lean philosophy is:

Accepted Answer

A)  Disciplining employee 
B)  Enforcing TQM guidelines 
C)  Ensuring quality processes are followed 
D)  Facilitating cultural change 
E)  None of the above

Question 2

Lean organizations typically have strict hierarchical management structures.

Accepted Answer

A) True 
 B)False

Question 3

In a lean philosophy, all process are driven by the goal to:

Accepted Answer

A)  Reduce costs 
B)  Develop new products 
C)  Improve profits 
D)  Serve the customer 
E)  b and c

Question 4

Lean emphasizes __________ solutions to supply chain problems:

Accepted Answer

A)  Complex 
B)  Expensive 
C)  Simple 
D)  Managing 
E)  Functional

Question 5

The goal of Six Sigma is to achieve "zero defects."

Accepted Answer

A) True 
 B)False

Question 6

Of the three elements of lean, lean production focuses on:

Accepted Answer

A)  Just-in-time systems 
B)  Pull production systems 
C)  Operations systems 
D)  Delivery systems 
E)  All of the above

Question 7

In a ________ production system, products are made in anticipation of demand.

Accepted Answer

A)  Push 
B)  Pull 
C)  Stable 
D)  Variable 
E)  Lean

Question 8

Outcomes of implementing a lean philosophy in an organization include:

Accepted Answer

A)  Cost reductions 
B)  Improved customer satisfaction 
C)  Improved quality 
D)  All of the above 
E)  None of the above

Question 9

A Six Sigma philosophy includes the following:

Accepted Answer

A)  Zero defects 
B)  Rigorous measurement 
C)  Involves every aspect of the organization 
D)  Extensive training 
E)  All of the above

Question 10

A pareto analysis is a quality tool used to prioritize problems.

Accepted Answer

A) True 
 B)False

Question 11

in Statistical Quality Control (SQC), ________ determines whether a batch of goods should be accepted or rejected:

Accepted Answer

A)  Descriptive statistics 
B)  Statistical Process Control (SP
C)  
C)  Acceptance sampling 
D)  TQM 
E)  None of the above

Question 12

Core tenets of the lean philosophy include:

Accepted Answer

A)  Complexity 
B)  Waste reduction 
C)  Functional view 
D)  Statistical process control 
E)  a and b

Question 13

In the lean philosophy, all processes are driven by the overriding goal to reduce costs.

Accepted Answer

A) True 
 B)False

Question 14

Variation that can be identified and managed is knows as common variation.

Accepted Answer

A) True 
 B)False

Question 15

"Leveling" the production schedule reduces variation in the production process.

Accepted Answer

A) True 
 B)False

Question 16

Lean production utilizes a "push" production system.

Accepted Answer

A) True 
 B)False

Question 17

Visual signals used in lean production systems are known as kanbans.

Accepted Answer

A) True 
 B)False

Question 18

The tool used to measure a process whose characteristics consist of attributes is knows as:

Accepted Answer

A)  t-chart 
B)  Histogram 
C)  p-chart 
D)  Checklist 
E)  None of the above

Question 19

The 'lean production' element of lean is responsible for a company's operations and delivery system.

Accepted Answer

A) True 
 B)False

Question 20

Small lot size production must be balanced with the costs of ___________:

Accepted Answer

A)  Inventory 
B)  Labor 
C)  Setup time 
D)  Variation 
E)  Transportation

Exam 10: Lean Systems and Six-Sigma Quality

The role of management in an organization that practices a lean philosophy is:

Lean organizations typically have strict hierarchical management structures.

In a lean philosophy, all process are driven by the goal to:

Lean emphasizes __________ solutions to supply chain problems:

The goal of Six Sigma is to achieve "zero defects."

Of the three elements of lean, lean production focuses on:

In a ________ production system, products are made in anticipation of demand.

Outcomes of implementing a lean philosophy in an organization include:

A Six Sigma philosophy includes the following:

A pareto analysis is a quality tool used to prioritize problems.

in Statistical Quality Control (SQC) , ________ determines whether a batch of goods should be accepted or rejected:

Core tenets of the lean philosophy include:

In the lean philosophy, all processes are driven by the overriding goal to reduce costs.

Variation that can be identified and managed is knows as common variation.

"Leveling" the production schedule reduces variation in the production process.

Lean production utilizes a "push" production system.

Visual signals used in lean production systems are known as kanbans.

The tool used to measure a process whose characteristics consist of attributes is knows as:

The 'lean production' element of lean is responsible for a company's operations and delivery system.

Small lot size production must be balanced with the costs of ___________: