Abbie Noticed That Kayla Spends Time Talking to Almost Everyone

Multiple Choice

Abbie noticed that Kayla spends time talking to almost everyone she meets at work,and believes that this is because Kayla is a friendly,outgoing person.In fact,Kayla is rather shy and withdrawn most of the time,but her job at a local bank requires that she talk with most of the bank's customers periodically.Abbie's perception of Kayla is mistaken because of ________.

A) a discounting error
B) the correspondence bias
C) idiosyncratic behavior
D) her perceptual salience
E) impression formation errors