Mary,an Independent Sales Representative,is Hindered in Her Ability to Be

Multiple Choice

Mary,an independent sales representative,is hindered in her ability to be in contact with clients because of dropped calls on her cell phone.Her decision to purchase a cellular booster for her phone reflects Mary has just proceeded through the _____ stage of consumer decision making.

A) purchase evaluation
B) evaluative categorization
C) need recognition
D) cognitive dissonance