Multiple Choice
After waiting on a rude customer,Dina complains to another server in the dining room.The manager overhears this and warns Dina not to do it again.What was Dina's offense?
A) front stage behavior on the back stage
B) back stage behavior on the front stage
C) use of a disclaimer
D) use of an aligning action
Correct Answer:
Verified
Correct Answer:
Verified
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